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Transport Canada recall 2023599

A recall listed here may apply to a vehicle of this year, make and model. Only the manufacturer can say whether it applies to one vehicle: check the VIN with the official lookups.

Campaign
Published byTransport Canada (Canada)
Campaign number2023599
Manufacturer's numberA232424320
Reported2023-11-06
ComponentLights And Instruments
Notification typeSafety Mfr
Units potentially affected4412

What is wrong

Issue:

On certain vehicles, a software problem could cause the instrument panel to display a black screen.

If this happens, it could create a distraction for the driver, and warnings, tell-tales and gauges would not display.

Safety Risk:

A driver that is distracted and/or warnings, tell-tales, and gauges that don't display could increase the risk of a crash.

Corrective Actions:

General Motors will notify owners by mail and advise you to take your vehicle to a dealership to update the software for the virtual cockpit unit module.

Vehicles this campaign lists
2024 BUICK ENCORE GX
2024 BUICK ENVISTA
2024 CHEVROLET TRAX

A vehicle with no link is not in this site's catalog, which covers cars, multipurpose vehicles and trucks by model year. The campaign is from data as of 2026-10-19.

Bulletins for the same vehicles and component

Bulletins for the same vehicles and component
23-NA-0862025-02-20. Service bulletin. This service bulletin provides information on dark spots in the headlamp pattern when the vehicle is pulled up to a wall or garage.
01-08-42-001Q2025-02-11. Service bulletin. This service bulletin provides information on Exterior Lamp Condensation and Water Leak Information and Replacement Guidelines.
23-NA-0862024-12-04. Service bulletin. This service bulletin provides information on dark spots in the headlamp pattern when the vehicle is pulled up to a wall or garage.
23-NA-0862024-09-21. Service bulletin. This service bulletin provides information on dark spots in the headlamp pattern when the vehicle is pulled up to a wall or garage.
22-NA-2442024-05-30. Warranty extension. This service bulletin provides information about GM Accessories - Dealer-Installed, Repaired or Replaced During Warranty Coverage Period.
23-NA-0862024-05-15. Service bulletin. This service bulletin provides information on dark spots in the headlamp pattern when the vehicle is pulled up to a wall or garage.
24-NA-0012024-04-09. Service bulletin. This service bulletin provides repair information to correct a customer concern of Headlamps, Daytime Running Lamps, and/or Taillamps Flash Off/On.
24-NA-0012024-02-23. Service bulletin. This service bulletin provides repair information to correct a customer concern of Headlamps, Daytime Running Lamps, and/or Taillamps Flash Off/On.
24-NA-0012024-02-14. Service bulletin. This service bulletin provides repair information to correct a customer concern of Headlamps, Daytime Running Lamps, and/or Taillamps Flash Off/On.
02-08-42-001J2024-01-19. Service bulletin. This informational bulletin provides information for dealers/technicians on Headlamp, Tail Lamp, License Lamp or Fog/Driving Lamp Damage.

A bulletin is the manufacturer's note to its dealers. It is not part of this recall.

Check one vehicle officially

Contains information licensed under the Open Government Licence – Canada.