# Transport Canada recall 2023450

A recall listed here may apply to a vehicle of this year, make and model. Only the manufacturer can say whether it applies to one vehicle: check the VIN with the official lookups.

- Published by: Transport Canada \(Canada\)
- Campaign number: 2023450
- Manufacturer's number: 23S46
- Reported: 2023\-08\-11
- Component: Visual System
- Notification type: Safety Mfr
- Units potentially affected: 2058

## What is wrong

Issue:

Under certain conditions, a software problem could cause the wrong rearview camera image to display while reversing. As a result, the hitch or trailer view image may display instead of the default rearview image. Canadian regulations require the rearview image to display when reversing.

Note: This recall only affects trucks equipped with the Pro Trailer Hitch Assist feature.

Safety Risk:

A rearview camera image that doesn't display properly could reduce a driver's ability to see behind the vehicle while backing up. This could increase the risk of a crash.

Corrective Actions:

Ford will notify owners by mail and advise you to take your truck to a dealership to update the advanced drive assistance system module software.


## Vehicles this campaign lists

- [2023 FORD F\-250 SUPER DUTY](/makes/ford/f-250/2023/recalls.md). Listed as a series or trim of this model.
- [2023 FORD F\-350 SUPER DUTY](/makes/ford/f-350/2023/recalls.md). Listed as a series or trim of this model.
- [2023 FORD F\-450 SUPER DUTY](/makes/ford/f-450/2023/recalls.md). Listed as a series or trim of this model.

## Bulletins for the same vehicles and component

A bulletin is the manufacturer's note to its dealers. It is not part of this recall.

- [SSM 54594](/bulletins/11029054.md), 2026-02-27, Service bulletin
- [SYNC\-25.1.9.7.1 SuperDut](/bulletins/11028995.md), 2026-02-24, Over\-the\-air update
- [SYNC\-25.1.7.10.1 SuperDut](/bulletins/11028994.md), 2026-02-24, Over\-the\-air update
- [SSM 54587](/bulletins/11028914.md), 2026-02-20, Service bulletin
- [SYNC\-25.2.1.6.5 SD](/bulletins/11022094.md), 2025-08-22, Over\-the\-air update
- [SSM 54137](/bulletins/11021975.md), 2025-08-19, Service bulletin
- [SSM 54115](/bulletins/11021801.md), 2025-08-12, Service bulletin
- [25\-OTA SYNC\-25.2.1.6.5 SD](/bulletins/11019263.md), 2025-06-05, Over\-the\-air update
- [OTAPU\-0721\-KOL\-RSWSCCM SD](/bulletins/11003269.md), 2024-07-04, Over\-the\-air update
- [OTAPU0721WINOTUS](/bulletins/10252703.md), 2024-04-04, Service bulletin

## Check a VIN

- [NHTSA recall lookup by VIN, United States](https://www.nhtsa.gov/recalls)
- [Transport Canada recall search, Canada](https://wwwapps.tc.gc.ca/Saf-Sec-Sur/7/VRDB-BDRV/search-recherche/menu.aspx?lang=eng)

Contains information licensed under the Open Government Licence – Canada.

JSON: [/v1/recalls/tc/2023450](/v1/recalls/tc/2023450)

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