Transport Canada recall 2023409
A recall listed here may apply to a vehicle of this year, make and model. Only the manufacturer can say whether it applies to one vehicle: check the VIN with the official lookups.
| Published by | Transport Canada (Canada) |
|---|---|
| Campaign number | 2023409 |
| Manufacturer's number | 23C25 |
| Reported | 2023-07-24 |
| Component | Lights And Instruments |
| Notification type | Compliance Mfr |
| Units potentially affected | 6583 |
What is wrong
Issue:
On certain vehicles, the instrument cluster could remain blank. As a result, warnings, tell-tales and gauges may not display.
Note: This recall only affects vehicles equipped with a digital instrument cluster.
Safety Risk:
Warnings, tell-tales and gauges that don't display could increase the risk of a crash.
Corrective Actions:
Ford will notify owners by mail and advise you to take your vehicle to a dealership to replace the instrument panel cluster or instrument panel cluster module, as necessary.
| 2023 FORD ESCAPE | |
|---|---|
| 2023 FORD F-250 SUPER DUTY | Listed as a series or trim of this model. |
| 2023 FORD F-350 SUPER DUTY | Listed as a series or trim of this model. |
| 2023 FORD F-450 SUPER DUTY | Listed as a series or trim of this model. |
| 2023 FORD F-550 SUPER DUTY | Listed as a series or trim of this model. |
A vehicle with no link is not in this site's catalog, which covers cars, multipurpose vehicles and trucks by model year. The campaign is from data as of 2026-10-19.
Bulletins for the same vehicles and component
| TSB 26-2220 | 2026-05-14. Service bulletin. Some of the vehicles listed in the Model statement above may exhibit at least one of the following conditions: *Incorrect fuel level displayed in the Ford Pro Telematics Drive App (may show 0% fuel level when the actual level is higher) *Incorrect fuel level displayed in the Ford Pro Telematics software (may show 0% fuel level when the actual level is higher) *"Unknown" fuel level shown in the Professional Technician System (PTS); connected data may show 0% or Unknown *No crank/no start due to a 12V battery drain isolated to the instrument panel cluster (IPC) This may be due to the IPC software. Note: To confirm a F-Super Duty vehicle is built with minor feature code HKRAB, review the build information by double-clicking the vehicle identification number (VIN) in the upper left-hand corner in PTS. |
|---|---|
| SSM 54808 | 2026-05-14. Service bulletin. The instrument panel cluster (IPC) in 2023-2026 Escape and 2025-2026 Maverick hybrid vehicles has a power gauge section on the left side of the display. This power gauge section has a white or gray engine icon that is specifically used to indicate when the vehicle is operating in a specific hybrid mode. The white or gray engine icons are a normal function of the vehicles hybrid display and do not indicate that there is a malfunction and no service actions are necessary to address it. The Owners Manual and Workshop Manual, Section 413-01 > Description and Operation are expected to be updated by the end of Q2 2026. |
| ITRM-25.A04 SuperDuty | 2026-04-17. Over-the-air update. 26C10 Recall remedy -Addresses instances where the trailer lights and trailer brakes may not function |
| SYNC-26.2.4.10 SD | 2026-04-03. Over-the-air update. "26C10 Recall remedy -Addresses instances where the trailer lights and trailer brakes may not function" |
| ECM-25.33.5 SuperDuty | 2026-04-01. Over-the-air update. "26C10 Recall remedy -Addresses instances where the trailer lights and trailer brakes may not function" |
| SSM 54008 | 2025-07-08. Service bulletin. Some 2021-2025 F-150 non-Lightning, 2023-2025 F-Super Duty, 2024-2025 Ranger, and 2025 Explorer vehicles may exhibit a perceived improper functioning fog lamp(s). Customers may describe fog lamps blinking, turning on or off, or flashing. If the vehicle is equipped with cornering lamps, this may be normal function. Under certain conditions and inputs, either lamp might turn on or off independently to aid visibility during cornering. This condition does not affect vehicle durability and no additional diagnosis or service is required for this condition at this time. For additional cornering lamp information, refer to the Owner's Manual and/or Workshop Manual (WSM), Section 417-01. |
| OTAPU0107VIFXSD | 2024-04-04. Service bulletin. Quality Improvements include: - Fixing the headlamp staying ON issue during the BCM OTA update |
| OTA SU5 P1 SD | 2023-12-07. Service bulletin. Software Update SU5 P1 for 2023 SUPERDUTY vehicles is now available. Quality improvements include: - Prevent Headlamps from turning ON during future OTA update. - Welcome animation and power running board deploy when approach to the vehicle. |
A bulletin is the manufacturer's note to its dealers. It is not part of this recall.
Check one vehicle officially
Contains information licensed under the Open Government Licence – Canada.