Transport Canada recall 2023302
A recall listed here may apply to a vehicle of this year, make and model. Only the manufacturer can say whether it applies to one vehicle: check the VIN with the official lookups.
| Published by | Transport Canada (Canada) |
|---|---|
| Campaign number | 2023302 |
| Manufacturer's number | H441 |
| Reported | 2023-05-25 |
| Component | High Voltage |
| Notification type | Safety Mfr |
| Units potentially affected | 648 |
What is wrong
Issue:
On certain vehicles, there could be a problem inside the high-voltage battery. As a result, the battery could create smoke or heat, which can melt or damage the battery and nearby parts.
Safety Risk:
A battery that overheats can create a fire risk.
Corrective Actions:
Jaguar will notify owners by mail and provide a software update for the battery energy control module. Jaguar recommends parking your vehicle outside and away from other vehicles or buildings until the recall repairs are completed. For 2021 and newer vehicles, Jaguar send a wireless over-the-air software update to each vehicle. For 2019 and 2020 models, Jaguar will instruct you to schedule an appointment to have the update performed by a dealer. This software will monitor the high-voltage battery and warn you if it detects a problem. If this happens, the software will reduce the charging capacity to 75% and direct you to bring your vehicle to a dealership to inspect and, if necessary, replace the battery module and/or pack.
| 2019 JAGUAR I-PACE | |
|---|---|
| 2020 JAGUAR I-PACE | |
| 2021 JAGUAR I-PACE | |
| 2022 JAGUAR I-PACE | |
| 2023 JAGUAR I-PACE | |
| 2024 JAGUAR I-PACE |
A vehicle with no link is not in this site's catalog, which covers cars, multipurpose vehicles and trucks by model year. The campaign is from data as of 2026-10-19.
Bulletins for the same vehicles and component
| SFCC_OCT2023_14 | 2023-11-03. Service bulletin. A concern has been identified on certain 2024 model year I-PACE vehicles where it may have been installed with an electric drive cooler isolation valve which may not operate as expected. |
|---|---|
| SFCC_SEP2023_17 | 2023-10-06. Service bulletin. A concern has been identified on certain 2024 model year I-PACE vehicles where it may have been installed with an electric drive cooler isolation valve which may not operate as expected. |
| SSM75967 | 2023-04-05. Service bulletin. BEV cooling circuit expansion tank level low or HV battery warning message displayed. |
| SSM75185 | 2022-10-07. Service bulletin. HIGH VOLTAGE COOLANT HEATER INTERNAL FAILURE |
| NAS21.09.009 | 2021-10-06. Service bulletin. CHARGE CABLE PLUG UNABLE TO LOCK OR UNLOCK |
| SFCC_FEB2021_16 | 2021-04-06. Service bulletin. CHARGE CABLE PLUG MAY NOT LATCH OR UNLATCH |
A bulletin is the manufacturer's note to its dealers. It is not part of this recall.
Check one vehicle officially
Contains information licensed under the Open Government Licence – Canada.