# Transport Canada recall 2023167

A recall listed here may apply to a vehicle of this year, make and model. Only the manufacturer can say whether it applies to one vehicle: check the VIN with the official lookups.

- Published by: Transport Canada \(Canada\)
- Campaign number: 2023167
- Manufacturer's number: 5496331
- Reported: 2023\-03\-24
- Component: Lights And Instruments
- Notification type: Safety Mfr
- Units potentially affected: 1095

## What is wrong

Issue:

On certain vehicles, a software problem could cause the instrument cluster not to work. As a result, you may not be able to see certain information about the vehicle, including the speedometer, fuel gauge, indicator lamps, and warning messages. In addition, the warning sounds may not work.

Safety Risk:

Warnings and malfunction tell\-tale information that does not display could increase the risk of a crash.

Corrective Actions:

Mercedes\-Benz will notify owners by mail and instruct you to take your vehicle to a dealership to update the instrument cluster software.


## Vehicles this campaign lists

- [2019 MERCEDES\-BENZ SPRINTER](/makes/mercedes-benz/sprinter/2019/recalls.md)
- [2020 MERCEDES\-BENZ SPRINTER](/makes/mercedes-benz/sprinter/2020/recalls.md)
- [2021 MERCEDES\-BENZ SPRINTER](/makes/mercedes-benz/sprinter/2021/recalls.md)
- [2022 MERCEDES\-BENZ SPRINTER](/makes/mercedes-benz/sprinter/2022/recalls.md)

## Bulletins for the same vehicles and component

A bulletin is the manufacturer's note to its dealers. It is not part of this recall.

- [V\-RC\-2021010005](/bulletins/10187496.md), 2021-02-22, Service bulletin
- [V\-RC\-2019030013](/bulletins/10158599.md), 2019-04-15, Service bulletin

## Check a VIN

- [NHTSA recall lookup by VIN, United States](https://www.nhtsa.gov/recalls)
- [Transport Canada recall search, Canada](https://wwwapps.tc.gc.ca/Saf-Sec-Sur/7/VRDB-BDRV/search-recherche/menu.aspx?lang=eng)

Contains information licensed under the Open Government Licence – Canada.

JSON: [/v1/recalls/tc/2023167](/v1/recalls/tc/2023167)

[Report an error on this page](https://github.com/wenmar-pro/wenmar-open/issues/new?template=data_correction.yml&title=Data%20correction%3A%20Transport%20Canada%20recall%202023167&page=https%3A%2F%2Fopen.wenmarpro.com%2Frecalls%2Ftc%2F2023167&vehicle=Transport%20Canada%20recall%202023167)