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Transport Canada recall 2023167

A recall listed here may apply to a vehicle of this year, make and model. Only the manufacturer can say whether it applies to one vehicle: check the VIN with the official lookups.

Campaign
Published byTransport Canada (Canada)
Campaign number2023167
Manufacturer's number5496331
Reported2023-03-24
ComponentLights And Instruments
Notification typeSafety Mfr
Units potentially affected1095

What is wrong

Issue:

On certain vehicles, a software problem could cause the instrument cluster not to work. As a result, you may not be able to see certain information about the vehicle, including the speedometer, fuel gauge, indicator lamps, and warning messages. In addition, the warning sounds may not work.

Safety Risk:

Warnings and malfunction tell-tale information that does not display could increase the risk of a crash.

Corrective Actions:

Mercedes-Benz will notify owners by mail and instruct you to take your vehicle to a dealership to update the instrument cluster software.

Vehicles this campaign lists
2019 MERCEDES-BENZ SPRINTER
2020 MERCEDES-BENZ SPRINTER
2021 MERCEDES-BENZ SPRINTER
2022 MERCEDES-BENZ SPRINTER

A vehicle with no link is not in this site's catalog, which covers cars, multipurpose vehicles and trucks by model year. The campaign is from data as of 2026-10-19.

Bulletins for the same vehicles and component

Bulletins for the same vehicles and component
V-RC-20210100052021-02-22. Service bulletin. Replace hood and headlamp adjusters
V-RC-20190300132019-04-15. Service bulletin. Rear Fog Lamp with LED Rear Lamps

A bulletin is the manufacturer's note to its dealers. It is not part of this recall.

Check one vehicle officially

Contains information licensed under the Open Government Licence – Canada.