Transport Canada recall 2023108
A recall listed here may apply to a vehicle of this year, make and model. Only the manufacturer can say whether it applies to one vehicle: check the VIN with the official lookups.
| Published by | Transport Canada (Canada) |
|---|---|
| Campaign number | 2023108 |
| Manufacturer's number | 5723B |
| Reported | 2023-03-02 |
| Component | Accessories |
| Notification type | Safety Mfr |
| Units potentially affected | 2592 |
What is wrong
Issue:
On certain vehicles, a Mazda Genuine Accessory trailer hitch wire harness may have been installed incorrectly. As a result, the wire harness could become loose or detach and be damaged by contact with nearby components like the exhaust system. If this happens, the trailer lights and/or brakes may not work.
Note: This recall is to inspect all CX-50 vehicles produced before January 17, 2023 to determine if they are equipped with a Mazda Genuine Accessory trailer hitch harness kit. The kit may have been ordered and installed at the time of a vehicle purchase or purchased separately from a dealer as an aftermarket accessory.
Safety Risk:
A loss of trailer lights and/or brakes could increase the risk of a crash.
Corrective Actions:
Mazda will notify owners by mail and instruct you to bring your vehicle or your purchased harness kit to a dealership to inspect and, if necessary, replace the trailer hitch wire harness.
| 2023 MAZDA CX-50 |
|---|
A vehicle with no link is not in this site's catalog, which covers cars, multipurpose vehicles and trucks by model year. The campaign is from data as of 2026-10-19.
Bulletins for the same vehicles and component
| SA-007-24a | 2024-05-04. Service bulletin. This information will give you the necessary knowledge to respond to customers concerns of Smart Brake Support (SBS) unintended braking. By educating the customer on the system operation, it should reduce their anxiety or distrust of the vehicle. |
|---|---|
| ONP09 | 2024-04-03. Service bulletin. Launch of Owner Notification Program ONP09 – 2023MY Mazda CX-50 Wind Noise from Roof Rack Crossbars. Mazda Motor Corporation has decided to conduct an Owner Notification Program on certain 2023MY CX-50 vehicles built at the Mazda Toyota Manufacturing Alabama (MTM) plant and sold in the United States equipped with the Mazda original accessory Roof Rail Crossbar part # VA40V3840 and VA40S3840. Please see the description, model, year, and VIN ranges below. Concern Outline: To reduce wind noise, an Aero-Infill kit containing rubber strips are inserted into the CX-50 roof-rack crossbars, making for a quieter driving experience. The rubber strips do not need to be removed once installed. |
| SA-017-24 | 2024-04-03. Service bulletin. Some customers may complain about any of the following: 1. Infotainment Center Display does not provide the Authorization Code (OTP) during the MyMazda App Connected Vehicle enrollment. 2. Remote function(s) inoperative. Engine Start / Stop, Door Lock / Unlock, Lights ON / OFF, Climate control |
| SA-009-24a | 2024-03-06. Service bulletin. Frequently Asked Questions (FAQ): General Questions, Reception Level Inspection, Setup and Getting Started, Dealer Processes, Registration / Enrollment, TCU Activation, WI-FI General Information, Conditions for Remote Engine Start Will Not Function, WI-FI How-To Conditions for Remote Engine Start Function Will turn engine OFF, WI-FI Trial Period, Deactivation Mode, Interacting With The App, Educational Videos, Service Issues, Resources, Troubleshooting Page. |
| SA-009-24 | 2024-03-06. Service bulletin. Frequently Asked Questions (FAQ): General Questions, Reception Level Inspection, Setup and Getting Started, Dealer Processes, Registration / Enrollment, TCU Activation, WI-FI General Information, Conditions for Remote Engine Start Will Not Function, WI-FI How-To Conditions for Remote Engine Start Function Will turn engine OFF, WI-FI Trial Period, Deactivation Mode, Interacting With The App, Educational Videos, Service Issues, Resources, Troubleshooting Page. |
| SA-006-24 | 2024-03-06. Service bulletin. Customers having MAZDA CONNECT concerns should have their vehicle repaired using the following repair procedure. |
| 09-001-23a | 2024-01-06. Service bulletin. Some vehicles may exhibit an “In Vehicle Network Malfunction” message appearing in the instrument cluster with DTC U3000:04-TCU (Telematics communication unit internal malfunction) stored after the connected service contract has been discontinued. This is caused by improper control software of the telematics communication unit (TCU). To eliminate this concern, the control software of the TCU has been modified |
| SA-025-23a | 2024-01-06. Service bulletin. When the Telematics Control Unit (TCU) replacement is necessary due to a failure, use MDARS to activate the new TCU after replacement. Use the information in this service alert to initialize the new TCU until the procedure on MGSS is updated.. CAUTION: DO NOT swap TCU with another vehicle as the TCU is VIN locked after activation. A TCU swap with another vehicle will disable Connected Services on both vehicles. If TCU activation is not performed, connected vehicle functions will not operate. This will have a negative impact on the customer because they will need to return to the dealer for repairs. |
| SA-021-23b | 2024-01-06. Service bulletin. Qi Wireless Charger symptom troubleshooting |
| SA-015-23e | 2024-01-06. Service bulletin. Frequently Asked Questions (FAQ): General Questions Reception Level Inspection Setup and Getting Started Dealer Processes Registration / Enrollment TCU Activation WI-FI General Informatio Conditions for Remote Engine Start Will Not Function WI-FI How-To Conditions for Remote Engine Start Function Will turn engine OFF WI-FI Trial Period Deactivation Mode Interacting With The App Educational Videos Service Issues Resources Troubleshooting Page |
A bulletin is the manufacturer's note to its dealers. It is not part of this recall.
Check one vehicle officially
Contains information licensed under the Open Government Licence – Canada.