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Transport Canada recall 2023062

A recall listed here may apply to a vehicle of this year, make and model. Only the manufacturer can say whether it applies to one vehicle: check the VIN with the official lookups.

Campaign
Published byTransport Canada (Canada)
Campaign number2023062
Manufacturer's numberWRD-23
Reported2023-02-14
ComponentElectrical
Notification typeSafety Mfr
Units potentially affected719

What is wrong

Issue:

On certain Crosstrek Hybrid models, the harness terminal that supplies low-voltage power from the converter to the 12 V battery could corrode. Over time, the terminal could break and cause the 12 V battery not to charge. If this happens, the vehicle could suddenly lose drive power.

Safety Risk:

A loss of power may increase the risk of a crash.

Corrective Actions:

Subaru will notify owners by mail and instruct you to take your vehicle to a dealership to replace the converter terminal mounting bracket. The dealer will also inspect the 12 V output terminals. If there is no corrosion, the dealer will install a protective cap on the terminals. If corrosion is found, the dealer will replace the 12 V output harness and terminals.

Vehicles this campaign lists
2019 SUBARU CROSSTREK
2020 SUBARU CROSSTREK
2021 SUBARU CROSSTREK
2022 SUBARU CROSSTREK

A vehicle with no link is not in this site's catalog, which covers cars, multipurpose vehicles and trucks by model year. The campaign is from data as of 2026-10-19.

Bulletins for the same vehicles and component

Bulletins for the same vehicles and component
SubaruNet Announcement (M2026-10-05. Other. This announcement provides information on a new software update for the Midtronics Dss and DCA machines.
SubaruNet Announcement (T2026-10-05. Other. This announcement provides information on an enhancement of the TechShare CVT diagnostic assitance application.
18-244-262026-10-05. Service bulletin. "This Bulletin announces additional troubleshooting steps for the following DTCs: DTC C1956: RH Actuator Circuit DTC C1957: LH Actuator Circuit"
15-333-25R2026-10-05. Service bulletin. This bulletin contains illustrations of exchange components and their manufacturer as well as a description of the proper exchange procedure. This is an revised version of the original bulletin.
15-322-25R2026-10-05. Service bulletin. In the interest of customer satisfaction, Subaru of America, Inc. (SOA) is extending the New Car Limited Warranty coverage for the CP1 & Gen 3.1 Head Unit used in the listed models and model years to (8) eight years / 150,000 miles to cover certain qualifying repairs to the infotainment audio system. This is an revised version of the original bulletin.
15-304-22R2026-10-05. Service bulletin. This bulletin has been developed to outline the steps for gathering basic but essential information during diagnosis of Infotainment concerns. This is an revised version of the original bulletin.
15-308-23R2026-09-03. Service bulletin. This Service Information Bulletin outlines a systematic procedure for diagnosing parasitic draw (dark/standby current) in vehicles experiencing battery drain when the ignition is off, leading to no-start conditions or frequent jump-starts.This is an revised version of the original bulletin.
SubaruNet Announcement (C2026-09-03. Other. This Announcement provides diagnostic assistance for CVT issues.
15-304-22R2026-09-03. Service bulletin. This Bulletin has been developed to outline the steps for gathering basic but essential information during diagnosis of Infotainment concerns. (This is an revised version of the original bulletin.)
Article Locator2026-09-03. Other. Techtips newsletter locator index.

A bulletin is the manufacturer's note to its dealers. It is not part of this recall.

Check one vehicle officially

Contains information licensed under the Open Government Licence – Canada.