Transport Canada recall 2022263
A recall listed here may apply to a vehicle of this year, make and model. Only the manufacturer can say whether it applies to one vehicle: check the VIN with the official lookups.
| Published by | Transport Canada (Canada) |
|---|---|
| Campaign number | 2022263 |
| Manufacturer's number | 5498816 |
| Reported | 2022-05-20 |
| Component | Other |
| Notification type | Safety Mfr |
| Units potentially affected | 49728 |
What is wrong
Issue:
On certain vehicles equipped with the emergency calling (eCall) system, the SIM card for the communications module could disable itself. If this happens, the eCall system would not work properly when there is a crash or when the SOS button is pressed.
Safety Risk:
If the eCall system does not work in an emergency situation, there could be a delay in response from emergency services.
Corrective Actions:
Mercedes-Benz will notify owners by mail and send a wireless over-the-air software update to each vehicle. If the update cannot be completed successfully, you will be notified to schedule an appointment to have the update performed by a dealer.
A vehicle with no link is not in this site's catalog, which covers cars, multipurpose vehicles and trucks by model year. The campaign is from data as of 2026-10-19.
Check one vehicle officially
Contains information licensed under the Open Government Licence – Canada.