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Transport Canada recall 2022214

A recall listed here may apply to a vehicle of this year, make and model. Only the manufacturer can say whether it applies to one vehicle: check the VIN with the official lookups.

Campaign
Published byTransport Canada (Canada)
Campaign number2022214
Manufacturer's number5496319
Reported2022-04-27
ComponentVisual System
Notification typeCompliance Mfr
Units potentially affected2034

What is wrong

Issue:

On certain vehicles, a software problem could cause the rearview camera image not to appear on the central display. Canadian regulations require the rearview image to display when the transmission is shifted into reverse gear.

Safety Risk:

A rearview camera image that does not display could reduce a driver's ability to see behind the vehicle while backing up. This could increase the risk of a crash.

Corrective Actions:

Mercedes-Benz will notify owners by mail and instruct you to take your vehicle to a dealership to update the rearview camera software.

Vehicles this campaign lists
2019 MERCEDES-BENZ SPRINTER
2020 MERCEDES-BENZ SPRINTER
2021 MERCEDES-BENZ SPRINTER

A vehicle with no link is not in this site's catalog, which covers cars, multipurpose vehicles and trucks by model year. The campaign is from data as of 2026-10-19.

Bulletins for the same vehicles and component

Bulletins for the same vehicles and component
LI82.35-N-0789302025-04-03. Service bulletin. Warning Lamp "Washer Fluid Empty" Yet Reservoir Is Not Empty Complaint: Warning lamp "washer fluid empty", even thought the washer fluid reservoir is full Cause: Insufficient electrical conductivity of the washer fluid, as the washer fluid was mixed with distilled water. Tip: The washer fluid sensor detects the electrical conductivity. If air is present without electrical conductivity between the measuring points, as is the case with an empty tank, an empty tank is detected by the sensor. Distilled water also does not have electrical conductivity, meaning that the sensor detects an empty tank, even if this is not the case. Remedy: Fill reservoir with standard washer fluid and water (no distilled water) in an adequate ratio in order to ensure electrical conductivity. Exchange of the reservoir with a welded-in sensor is only required if filling with conductive washer fluid has not provi- ded a remedy. This can be made certain by utilizing water with a light amount of salt dissolved in to it for stronger con- ductivity.
20131200112024-01-29. Service bulletin. Mercedes-Benz AG, the manufacturer of Sprinter vehicles, has determined that on certain Sprinter (907 platform) vehicles, the chemical composition of the topcoat paint might not meet specifications. In such case, adhesion of the fixed windows to the vehicle body might be impaired. As a result, a loosening or detachment of the windows cannot be ruled out over the vehicle's lifetime, which could increase the risk of injury in the event of a crash. In addition, loosening of secured objects cannot be ruled out for vehicles with lashing rails, which could increase the risk of injury for vehicle occupants.
20131200012024-01-29. Service bulletin. Mercedes-Benz AG, the manufacturer of Sprinter vehicles, has determined that on certain Sprinter (907 platform) vehicles, the chemical composition of the topcoat paint might not meet specifications. In such case, adhesion of the fixed windows to the vehicle body might be impaired. As a result, a loosening or detachment of the windows cannot be ruled out over the vehicle's lifetime, which could increase the risk of injury in the event of a crash. In addition, loosening of secured objects cannot be ruled out for vehicles with lashing rails, which could increase the risk of injury for vehicle occupants.
LI83.10-N-0712912023-01-05. Service bulletin. Complaint Various customer concerns of Climate Control system operating inadequately. Cause Stepper motor linkage in the heater case may cause a mechanical fault during actuation during unfavorable environmental conditions. NOTE: If the vehicle is equipped with H13 (rear additional heat exchanger), There is an additional stepper motor in the rear heater case under the vehicle. This stepper motor can influence the normalization process. May include fault code: B1A9C07 the output for control valve "Left water valve" has a malfunction. There is a mechanical fault. The component is called N29/12 (rear additional heat exchanger ) . Remedy: See instructions
LI20.20-P-0732742021-08-04. Service bulletin. Coolant warning in instrument cluster - Leak in coolant line
LI72.10-N-0711942020-09-21. Service bulletin. Left and/or right window regulator mount is broken
LI83.10-N-0707822020-02-24. Service bulletin. Climate Control Blower Motor Nonfunctional
V-RC-20191000082019-12-09. Service bulletin. Replace Side Windows
V-RC-20190300132019-04-15. Service bulletin. Rear Fog Lamp with LED Rear Lamps

A bulletin is the manufacturer's note to its dealers. It is not part of this recall.

Check one vehicle officially

Contains information licensed under the Open Government Licence – Canada.