Transport Canada recall 2021788
A recall listed here may apply to a vehicle of this year, make and model. Only the manufacturer can say whether it applies to one vehicle: check the VIN with the official lookups.
| Published by | Transport Canada (Canada) |
|---|---|
| Campaign number | 2021788 |
| Manufacturer's number | 5497448 |
| Reported | 2021-12-23 |
| Component | Accessories |
| Notification type | Safety Mfr |
| Units potentially affected | 505 |
What is wrong
Issue:
On certain vehicles equipped with the emergency calling (eCall) system, there may be a software problem with the communications module. As a result, the emergency call feature may not work properly when there is a crash or when the SOS button is pressed.
Safety Risk:
If the emergency call system does not work in an emergency situation, there could be a delay in response from emergency services.
Corrective Actions:
Mercedes-Benz will notify owners by mail and send a wireless over-the-air software update to each vehicle. If the update cannot be completed successfully, you will be notified to schedule an appointment to have the update performed by a dealer.
| 2022 MERCEDES-BENZ C CLASS | |
|---|---|
| 2022 MERCEDES-BENZ EQS SEDAN | |
| 2022 MERCEDES-BENZ MAYBACH S-CLASS | |
| 2022 MERCEDES-BENZ S CLASS |
A vehicle with no link is not in this site's catalog, which covers cars, multipurpose vehicles and trucks by model year. The campaign is from data as of 2026-10-19.
Check one vehicle officially
Contains information licensed under the Open Government Licence – Canada.