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Transport Canada recall 2021739

A recall listed here may apply to a vehicle of this year, make and model. Only the manufacturer can say whether it applies to one vehicle: check the VIN with the official lookups.

Campaign
Published byTransport Canada (Canada)
Campaign number2021739
Manufacturer's numberFL-914
Reported2021-12-08
ComponentSteering
Notification typeSafety Mfr
Units potentially affected17

What is wrong

Issue:

On certain trucks, the steering shaft may not have been properly installed at the base of the steering column assembly. As a result, the shaft could separate from the steering gear and cause a loss of steering.

Safety Risk:

A loss of steering control could create the risk of a crash.

Corrective Actions:

Daimler Trucks North America (DTNA) will notify owners by mail and instruct you to take your truck to a DTNA authorized service facility to inspect the steering shaft and ensure that it is installed correctly. It will be repaired, if necessary.

Vehicles this campaign lists
2021 WESTERN STAR 4900
2022 WESTERN STAR 4900

A vehicle with no link is not in this site's catalog, which covers cars, multipurpose vehicles and trucks by model year. The campaign is from data as of 2026-10-19.

Bulletins for the same vehicles and component

Bulletins for the same vehicles and component
WP20-018R2020-12-12. Service bulletin. Revised Warranty Policy Letter for Alliance/Mascot Aftermarket Warranty and Claim Filing. Revisions are in blue. With Mascot now in partnership with Detroit Reman and Alliance Parts, DTNA is pleased to announce that Mascot coverage has been added to OWL. Remanufactured Alliance/Mascot parts include transmission, differential, steering gear, and steering pump used in an on-highway vehicle applications. The Alliance/Mascot aftermarket warranty coverage period has not changed: depending on the part, coverage is for one (1) or two (2) years and current parts, labor, and reimbursement policies apply.
WP20-0182020-12-12. Service bulletin. Warranty Policy Letter for Alliance/Mascot Aftermarket Warranty and Claim Filing. With Mascot now in partnership with Detroit Reman and Alliance Parts, DTNA is pleased to announce that Mascot coverage has been added to OWL. Remanufactured Alliance/Mascot parts include transmission, differential, steering gear, and steering pump used in an on-highway vehicle applications. The Alliance/Mascot aftermarket warranty coverage period has not changed: depending on the part, coverage is for one (1) or two (2) years and current parts, labor, and reimbursement policies apply.
TechTalk47252020-09-30. Service bulletin. Tech Talk discussion about power steering fluid.
CALWST46-0022020-09-01. Service bulletin. Customer Advisory Letter for Torque Validation of Steering Wheel Mounting Bracket Bolts. Western Star 4700 & 4900 vehicles equipped with a certain steering wheel mounting bracket bolt installation may have a low toque value setting.
CALWST46-0022020-08-08. Service bulletin. Customer Advisory Letter for Torque Validation of Steering Wheel Mounting Bracket Bolts. Western Star 4700 & 4900 vehicles equipped with a certain steering wheel mounting bracket bolt installation may have a low toque value setting.

A bulletin is the manufacturer's note to its dealers. It is not part of this recall.

Check one vehicle officially

Contains information licensed under the Open Government Licence – Canada.