WenmarOpen by Wenmar Pro

Transport Canada recall 2021112

A recall listed here may apply to a vehicle of this year, make and model. Only the manufacturer can say whether it applies to one vehicle: check the VIN with the official lookups.

Campaign
Published byTransport Canada (Canada)
Campaign number2021112
Manufacturer's number5499617
Reported2021-03-03
ComponentOther
Notification typeSafety Mfr
Units potentially affected9

What is wrong

Issue:

On certain vehicles equipped with the emergency calling (eCall) system, the communications module could be deactivated. As a result, the eCall may not work properly when there is a crash or when the SOS button is pressed.

Safety Risk:

If the eCall system does not work in an emergency situation, there could be a delay in response from emergency services.

Corrective Actions:

Mercedes-Benz will notify owners by mail and instruct you to take your vehicle to a dealer to inspect the communication module and verify that it is properly activated.

Vehicles this campaign lists
2019 MERCEDES-BENZ C CLASS
2020 MERCEDES-BENZ C CLASS
2019 MERCEDES-BENZ CLA CLASS
2020 MERCEDES-BENZ CLA CLASS
2019 MERCEDES-BENZ E CLASS
2020 MERCEDES-BENZ E CLASS
2019 MERCEDES-BENZ GLC CLASS
2020 MERCEDES-BENZ GLC CLASS

A vehicle with no link is not in this site's catalog, which covers cars, multipurpose vehicles and trucks by model year. The campaign is from data as of 2026-10-19.

Check one vehicle officially

Contains information licensed under the Open Government Licence – Canada.