Transport Canada recall 2021038
A recall listed here may apply to a vehicle of this year, make and model. Only the manufacturer can say whether it applies to one vehicle: check the VIN with the official lookups.
| Published by | Transport Canada (Canada) |
|---|---|
| Campaign number | 2021038 |
| Manufacturer's number | SB-21-21-001 |
| Reported | 2021-01-29 |
| Component | Electrical |
| Notification type | Safety Mfr |
| Units potentially affected | 9023 |
What is wrong
Issue:
On certain vehicles, the internal memory for the media control unit (MCU) could run out of storage capacity over time. If this happens, the center display can turn off while driving and cause some of the car's systems not to work properly. This includes the rearview camera display, defrost/defog control settings, and exterior turn signal lighting.
Safety Risk:
A rearview camera image that does not display could reduce a driver's ability to see behind the vehicle while backing up. A windshield that cannot be defrosted/defogged could reduce visibility. Turn signals that do not work could cause a following driver not to recognize that a vehicle ahead intends to turn. These conditions could increase the risk of a crash.
Corrective Actions:
Tesla advises owners to ensure that their vehicle software is up to date. Tesla will notify owners by email, including when parts are available to schedule service to upgrade the internal memory in the MCU.
A vehicle with no link is not in this site's catalog, which covers cars, multipurpose vehicles and trucks by model year. The campaign is from data as of 2026-10-19.
Bulletins for the same vehicles and component
| SB-25-16-003 | 2025-07-04. Service bulletin. On certain Model S and Model X vehicles, the battery powered Pyrotechnic High Voltage (HV) Battery Disconnect will reach the end of its battery lifespan in the near future, which will trigger alerts and may limit the vehicle’s performance. |
|---|---|
| SB-22-11-002 R1 | 2024-06-20. Service bulletin. One or both front door drive units and front door harnesses may require replacement due to corrosion. |
| SB-15-44-006 R2 | 2023-04-10. Service bulletin. Some customers in Europe have vehicles with one charger, which limits the vehicle?s charging rate to 16 A when the vehicle is connected to a charging station capable of supplying more than 16 A single phase. The vehicle?s 3-phase charging capability is unaffected. |
| SB-18-15-008 R1 | 2021-05-24. Service bulletin. Certain Model X vehicles were manufactured with triple camera windshield brackets that were not properly secured to the windshield. The bracket may look uneven and/or move when manipulated. However, there is no effect on Autopilot functionality or rear view mirror stability. |
| SB-20-00-001 | 2020-03-09. Service bulletin. Tesla is committed to continuous improvement of the security of its products and advises customers to always install the latest mobile app and vehicle software releases to remain as secure as possible. On approximately May 1, 2020, the Tesla connectivity network is undergoing enhancements for increased security, reliability, and scalability. In order for vehicles to maintain compatibility with and access to features requiring Tesla network connectivity (such as receiving future over-the-air software updates, accessing the mobile app and associated features, utilizing voice commands, receiving streaming media content, etc.), vehicles must be running software version 2019.40.2.3 or newer. |
| SB-16-17-005 R1 | 2020-02-10. Service bulletin. The Tire Pressure Monitoring System (TPMS) ECU has a built-in antenna that receives signals from the TPMS sensors. Earlier versions of the TPMS ECU were equipped with an antenna that might not receive reliable readings from the front sensors, causing the TPMS indicator light to be displayed inaccurately, even when the tires are properly inflated. |
| SB-18-17-010 R2 | 2020-02-10. Service bulletin. On certain Model X vehicles, a plug in the 12V battery was not installed at the factory, or a Service Center installed a replacement 12V battery that lacks the plug. |
| SB-20-17-001 | 2020-02-10. Service bulletin. When some Autopilot HW2 and HW2.5 Model S, Model X, and Model 3 vehicles are near airport ASR-9 radar antennae, the vehicle cameras might be affected by electromagnetic interference, and Autopilot/camera alerts might be displayed. |
| SB-19-17-014 | 2020-01-06. Service bulletin. Some Autopilot HW2 or later Model S and Model X vehicles with Tegra Media Control Units (MCUs) may emit a faint static noise coming from the tweeters on the A-pillar. The noise is generally heard when it is very quiet in the cabin (the vehicle is in Park with climate control and media player off, etc.). |
| SB-19-11-005 R1 | 2019-10-15. Service bulletin. For some Model X vehicles, the rear door pinch sensor carrier has a gap hiding seal that applies force to the rear door exterior jamb, which might cause paint issues. |
A bulletin is the manufacturer's note to its dealers. It is not part of this recall.
Check one vehicle officially
Contains information licensed under the Open Government Licence – Canada.