# Transport Canada recall 2020607

A recall listed here may apply to a vehicle of this year, make and model. Only the manufacturer can say whether it applies to one vehicle: check the VIN with the official lookups.

- Published by: Transport Canada \(Canada\)
- Campaign number: 2020607
- Manufacturer's number: WRH\-20
- Reported: 2020\-12\-10
- Component: Visual System
- Notification type: Compliance Mfr
- Units potentially affected: 438

## What is wrong

Issue:

On certain vehicles, a software update could cause the Centre Information Display \("CID"\)  to go blank. When this happens, the cockpit control module \("CCM"\) will continuously reboot every three \(3\) minutes. As a result, the rearview camera image will disappear during the reboot process.

Safety Risk:

A rearview camera that turns off could reduce a driver's ability to see behind the vehicle while backing up. This could increase the risk of a crash.

Corrective Actions:

Subaru will notify owners by mail and instruct you to take your vehicle to a dealer to update vehicle software. If the centre information display is not working properly, the cockpit control module will be replaced.


## Vehicles this campaign lists

- [2020 SUBARU LEGACY](/makes/subaru/legacy/2020/recalls.md)
- [2020 SUBARU OUTBACK](/makes/subaru/outback/2020/recalls.md)

## Bulletins for the same vehicles and component

A bulletin is the manufacturer's note to its dealers. It is not part of this recall.

- [12\-266\-25](/bulletins/11018906.md), 2025-06-03, Service bulletin
- [SubaruNet Announcement](/bulletins/11016229.md), 2025-04-01, Service bulletin
- [12\-257\-25R](/bulletins/11016218.md), 2025-04-01, Service bulletin
- [07\-189\-21R](/bulletins/11016175.md), 2025-04-01, Service bulletin
- [07\-189\-21R](/bulletins/11014867.md), 2025-03-04, Service bulletin
- [12\-257\-25R](/bulletins/11014848.md), 2025-03-04, Service bulletin
- [07\-189\-21R](/bulletins/11013515.md), 2025-02-04, Service bulletin
- [SubaruNet Announcement](/bulletins/11012261.md), 2025-01-03, Service bulletin
- [07\-189\-21R](/bulletins/10235281.md), 2023-05-02, Service bulletin
- [1212711R](/bulletins/10234845.md), 2023-04-24, Service bulletin

## Check a VIN

- [NHTSA recall lookup by VIN, United States](https://www.nhtsa.gov/recalls)
- [Transport Canada recall search, Canada](https://wwwapps.tc.gc.ca/Saf-Sec-Sur/7/VRDB-BDRV/search-recherche/menu.aspx?lang=eng)

Contains information licensed under the Open Government Licence – Canada.

JSON: [/v1/recalls/tc/2020607](/v1/recalls/tc/2020607)

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