# Transport Canada recall 2020556

A recall listed here may apply to a vehicle of this year, make and model. Only the manufacturer can say whether it applies to one vehicle: check the VIN with the official lookups.

- Published by: Transport Canada \(Canada\)
- Campaign number: 2020556
- Manufacturer's number: 91BB \& 91BC
- Reported: 2020\-11\-18
- Component: Visual System
- Notification type: Compliance Mfr
- Units potentially affected: 2564

## What is wrong

Issue:

On certain vehicles, a software problem could cause the rearview camera image not to display or cause it to freeze. Canadian regulations require the rearview image to display when the transmission is shifted into reverse gear.

Safety Risk:

A rearview camera image that does not display could reduce a driver's ability to see behind the vehicle while backing up. This could increase the risk of a crash.

Corrective Actions:

Volkswagen will notify owners by mail and instruct you to take your vehicle to a dealer to update the rearview camera software.


## Vehicles this campaign lists

- [2021 VOLKSWAGEN ARTEON](/makes/volkswagen/arteon/2021/recalls.md)
- [2021 VOLKSWAGEN ATLAS](/makes/volkswagen/atlas/2021/recalls.md)
- [2021 VOLKSWAGEN ATLAS CROSS SPORT](/makes/volkswagen/atlas-cross-sport/2021/recalls.md)
- [2021 VOLKSWAGEN GOLF](/makes/volkswagen/golf/2021/recalls.md)
- 2021 VOLKSWAGEN GTI
- [2021 VOLKSWAGEN JETTA](/makes/volkswagen/jetta/2021/recalls.md)
- [2021 VOLKSWAGEN TIGUAN](/makes/volkswagen/tiguan/2021/recalls.md)

## Bulletins for the same vehicles and component

A bulletin is the manufacturer's note to its dealers. It is not part of this recall.

- [V871808204903921](/bulletins/10251674.md), 2024-04-04, Service bulletin
- [TT 87 22 01\_2](/bulletins/10249415.md), 2024-02-06, Service bulletin
- [TT 87 19 02\_3](/bulletins/10249414.md), 2024-02-06, Service bulletin
- [VIN4APIN20240102](/bulletins/10249140.md), 2024-02-06, Service bulletin
- [VIN4APIN20231207](/bulletins/10247178.md), 2024-01-04, Service bulletin
- [V871810204370421](/bulletins/10245617.md), 2023-12-06, Service bulletin
- [VWP\-23\-06\_V2](/bulletins/10243301.md), 2023-10-05, Service bulletin
- [SunroofFAQ\_V2](/bulletins/10243298.md), 2023-10-05, Service bulletin
- [SunroofFAQ](/bulletins/10241197.md), 2023-09-01, Service bulletin
- [VWP\-23\-06](/bulletins/10241196.md), 2023-09-01, Service bulletin

## Check a VIN

- [NHTSA recall lookup by VIN, United States](https://www.nhtsa.gov/recalls)
- [Transport Canada recall search, Canada](https://wwwapps.tc.gc.ca/Saf-Sec-Sur/7/VRDB-BDRV/search-recherche/menu.aspx?lang=eng)

Contains information licensed under the Open Government Licence – Canada.

JSON: [/v1/recalls/tc/2020556](/v1/recalls/tc/2020556)

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