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Transport Canada recall 2020556

A recall listed here may apply to a vehicle of this year, make and model. Only the manufacturer can say whether it applies to one vehicle: check the VIN with the official lookups.

Campaign
Published byTransport Canada (Canada)
Campaign number2020556
Manufacturer's number91BB & 91BC
Reported2020-11-18
ComponentVisual System
Notification typeCompliance Mfr
Units potentially affected2564

What is wrong

Issue:

On certain vehicles, a software problem could cause the rearview camera image not to display or cause it to freeze. Canadian regulations require the rearview image to display when the transmission is shifted into reverse gear.

Safety Risk:

A rearview camera image that does not display could reduce a driver's ability to see behind the vehicle while backing up. This could increase the risk of a crash.

Corrective Actions:

Volkswagen will notify owners by mail and instruct you to take your vehicle to a dealer to update the rearview camera software.

Vehicles this campaign lists
2021 VOLKSWAGEN ARTEON
2021 VOLKSWAGEN ATLAS
2021 VOLKSWAGEN ATLAS CROSS SPORT
2021 VOLKSWAGEN GOLF
2021 VOLKSWAGEN GTI
2021 VOLKSWAGEN JETTA
2021 VOLKSWAGEN TIGUAN

A vehicle with no link is not in this site's catalog, which covers cars, multipurpose vehicles and trucks by model year. The campaign is from data as of 2026-10-19.

Bulletins for the same vehicles and component

Bulletins for the same vehicles and component
V8718082049039212024-04-04. Service bulletin. Air Conditioning, Cleaning of the R1234yf Refrigerant Circuit (U.S. Only) updated to adjust Flush machine filter pricing.
TT 87 22 01_22024-02-06. Service bulletin. Rear Evaporator Diagnostic assistance
TT 87 19 02_32024-02-06. Service bulletin. A/C Compressor leak diagnosis
VIN4APIN202401022024-02-06. Service bulletin. Customer states rattle from below the vehicle Customer states MIL-on, P0442 stored in ECM memory Customer states Mill-on, P0462 and/or P0463 stored in ECM memory Customer states MIL-on, P0442 stored in ECM memory Customer states noise while driving Customer states seat memory is inoperative Customer states driver's seat creaking or squeaking while driving or when getting in and out of vehicle Customer states key FOB lock/unlock functions do not work via button press (not KESSY) Customer states seat memory is inoperative Customer states blower motor inoperative Customer states sunroof cracked Customer states rear spoiler is loose Customer states seat belt won't retract
VIN4APIN202312072024-01-04. Service bulletin. Customer states rattle from below the vehicle Customer states MIL-on, P0442 stored in ECM memory Customer states Mill-on, P0462 and/or P0463 stored in ECM memory Customer states MIL-on, P0442 stored in ECM memory Customer states noise while driving Customer states seat memory is inoperative Customer states driver's seat creaking or squeaking while driving or when getting in and out of vehicle Customer states key FOB lock/unlock functions do not work via button press (not KESSY) Customer states seat memory is inoperative Customer states blower motor inoperative Customer states sunroof cracked Customer states rear spoiler is loose Customer states seat belt won't retract
V8718102043704212023-12-06. Service bulletin. Reporting procedure for A/C compressor replacement regardless of the reason for failure. Update to model year applicability and new warranty GFF labor operation number
VWP-23-06_V22023-10-05. Service bulletin. This Document informs dealers on the Sunroof Class Action Limited Warranty Extension revision. Revised to include info on how to proceed with vehicles not applicable to the 60E2/60E5.
SunroofFAQ_V22023-10-05. Service bulletin. This Document informs dealers on the Sunroof Class Action Limited Warranty Extension FAQ for commonly asked questions. Revised to include info on how to proceed with vehicles not applicable to the 60E2/60E5.
SunroofFAQ2023-09-01. Service bulletin. This Document informs dealers on the Sunroof Class Action Limited Warranty Extension FAQ for commonly asked questions
VWP-23-062023-09-01. Service bulletin. This Document informs dealers on the Sunroof Class Action Limited Warranty Extension

A bulletin is the manufacturer's note to its dealers. It is not part of this recall.

Check one vehicle officially

Contains information licensed under the Open Government Licence – Canada.