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Transport Canada recall 2020392

A recall listed here may apply to a vehicle of this year, make and model. Only the manufacturer can say whether it applies to one vehicle: check the VIN with the official lookups.

Campaign
Published byTransport Canada (Canada)
Campaign number2020392
Manufacturer's number72K8 / 72K9 / 72L1
Reported2020-08-26
ComponentSeats And Restraints
Notification typeSafety Mfr
Units potentially affected3115

What is wrong

Issue:

On certain vehicles, parts of the front seat frame and backrest adjuster may not have been properly welded. As a result, the backrest adjustment could break in a rear-end crash and allow to seat to move.

Safety Risk:

A seatback that fails could cause an increased risk of injury in a crash.

Corrective Actions:

The company will notify owners by mail and instruct you to take your vehicle to a dealer to inspect the driver and passenger front seats. The seatback frames will be replaced, as necessary.

Vehicles this campaign lists
2020 AUDI Q5
2020 AUDI SQ5
2021 VOLKSWAGEN ATLAS
2020 VOLKSWAGEN ATLAS CROSS SPORT
2020 VOLKSWAGEN JETTA
2020 VOLKSWAGEN TIGUAN

A vehicle with no link is not in this site's catalog, which covers cars, multipurpose vehicles and trucks by model year. The campaign is from data as of 2026-10-19.

Bulletins for the same vehicles and component

Bulletins for the same vehicles and component
VWP-25-072025-06-03. Warranty extension. For applicable 2018-2024 Volkswagen Atlas Settlement Class Vehicles, the New Vehicle Limited Warranty has been extended to cover the repair or replacement of the Second Row Seat Latching Mechanism by an authorized Volkswagen dealer for 10 years or 100,000 miles, whichever occurs first, from the vehicles original in-service date.
VWP-25-07 FAQ2025-06-03. Warranty extension. Supporting FAQ for the VWP-25-07 Atlas Second Row Seat Latching Mechanism
TSB_2071893_22025-05-03. Service bulletin. This TSB provides damage assessment guidelines for textile seat covers.
V7224012076150_12025-01-07. Service bulletin. Software update for seat adjustment motor
TT 69-24-012024-06-11. Other. Forigen objects inside seat belt buckle
A6923922063398_32023-07-10. Service bulletin. This bulletin provides information for when the seatbelt is hard to latch in the belt buckle.
A7223462069350_12023-06-06. Service bulletin. This bulletin provides information for when the starter battery is discharged, and the vehicle cannot be started due to the front adjustment seat switch becoming jammed.
VIN4APIN202302062023-03-06. Service bulletin. Customer states MIL-on, fault P0456 and/or P0442 stored in ECM memory Customer states fuel tank difficult to fill, pump keeps clicking off Customer states MIL-on, fault P0456 and/or P0442 stored in ECM memory Noise from front end while driving Customer states MIL-on/Airbag light, fault U019900 and/or B101715 stored in ECM/Airbag memory Airbag light on B1225F1 Customer states seat belt won't retract Customer states AC inoperative
V6919012010479152023-03-06. Service bulletin. VW contact when reporting a Airbag or Pyrotechnic safety belt deployment. Update to model year applicability.
VIN4APIN202301172023-02-07. Service bulletin. Customer states MIL-on, fault P0456 and/or P0442 stored in ECM memory Customer states MIL-on, fault P0456 and/or P0442 stored in ECM memory Customer states noise from the front end Customer states MIL-on/Airbag light, fault U019900 and/or B101715 stored in ECM/Airbag memory Customer states KESSY door lock/unlock inoperative Customer states cannot set seat memory. Customer states cannot set seat memory. Customer states AC inoperative

A bulletin is the manufacturer's note to its dealers. It is not part of this recall.

Check one vehicle officially

Contains information licensed under the Open Government Licence – Canada.