# Transport Canada recall 2019628

A recall listed here may apply to a vehicle of this year, make and model. Only the manufacturer can say whether it applies to one vehicle: check the VIN with the official lookups.

- Published by: Transport Canada \(Canada\)
- Campaign number: 2019628
- Manufacturer's number: VE2
- Reported: 2019\-12\-12
- Component: Visual System
- Notification type: Compliance TC
- Units potentially affected: 1494

## What is wrong

Issue:

On certain vehicles built with an 8.4” radio display, 360 degree surround view camera system, and seat back video screens, the rearview camera image may be displayed even after the transmission is shifted out of reverse. This could cause a possible distraction for the driver.  Canadian regulations require the rearview image to turn off within 10 seconds after shifting from reverse gear.

Safety Risk:

A driver that is distracted could have an increased risk of a crash.

Corrective Actions:

FCA Canada will notify owners by mail and instruct you to take your vehicle to a dealer to update the radio software.


## Vehicles this campaign lists

- [2018 CHRYSLER PACIFICA](/makes/chrysler/pacifica/2018/recalls.md)
- [2019 CHRYSLER PACIFICA](/makes/chrysler/pacifica/2019/recalls.md)

## Bulletins for the same vehicles and component

A bulletin is the manufacturer's note to its dealers. It is not part of this recall.

- [9100142](/bulletins/10236969.md), 2023-05-30, Service bulletin
- [S1623000028 Rev.](/bulletins/10231735.md), 2023-02-13, Service bulletin
- [S1723000001](/bulletins/10230189.md), 2023-01-17, Service bulletin
- [S2008000167](/bulletins/10223937.md), 2022-10-17, Service bulletin
- [05152029](/bulletins/10223855.md), 2022-10-17, Service bulletin
- [S1723000001](/bulletins/10222928.md), 2022-10-17, Service bulletin
- [S1623000028](/bulletins/10222927.md), 2022-10-17, Service bulletin
- [S1723000001](/bulletins/10221603.md), 2022-09-26, Service bulletin
- [S1723000001RevD](/bulletins/10221285.md), 2022-09-26, Service bulletin
- [S1723000001RevC](/bulletins/10220922.md), 2022-09-26, Service bulletin

## Check a VIN

- [NHTSA recall lookup by VIN, United States](https://www.nhtsa.gov/recalls)
- [Transport Canada recall search, Canada](https://wwwapps.tc.gc.ca/Saf-Sec-Sur/7/VRDB-BDRV/search-recherche/menu.aspx?lang=eng)

Contains information licensed under the Open Government Licence – Canada.

JSON: [/v1/recalls/tc/2019628](/v1/recalls/tc/2019628)

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