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Transport Canada recall 2019333

A recall listed here may apply to a vehicle of this year, make and model. Only the manufacturer can say whether it applies to one vehicle: check the VIN with the official lookups.

Campaign
Published byTransport Canada (Canada)
Campaign number2019333
Manufacturer's numberVS30
Reported2019-07-03
ComponentVisual System
Notification typeCompliance Mfr
Units potentially affected54

What is wrong

Issue:

Certain vans were built with the wrong type of glass in one or both of the rear-side windows. Tempered glass was used in place of laminated glass. As a result, the vehicles may not meet the ejection mitigation requirements of the Canadian regulations.

Safety Risk:

Vans built with incorrect side window glass could create a risk of ejection and injury in a rollover or side-impact crash.

Corrective Actions:

The company will notify owners by mail and instruct them to take their van to a dealer to replace the tempered window glass with laminated glass.

Vehicles this campaign lists
2019 MERCEDES-BENZ SPRINTER
2019 MERCEDES-BENZ SPRINTER 2500Listed as a series or trim of this model.
2019 MERCEDES-BENZ SPRINTER 3500Listed as a series or trim of this model.
2019 MERCEDES-BENZ SPRINTER 4500Listed as a series or trim of this model.

A vehicle with no link is not in this site's catalog, which covers cars, multipurpose vehicles and trucks by model year. The campaign is from data as of 2026-10-19.

Bulletins for the same vehicles and component

Bulletins for the same vehicles and component
LI82.35-N-0789302025-04-03. Service bulletin. Warning Lamp "Washer Fluid Empty" Yet Reservoir Is Not Empty Complaint: Warning lamp "washer fluid empty", even thought the washer fluid reservoir is full Cause: Insufficient electrical conductivity of the washer fluid, as the washer fluid was mixed with distilled water. Tip: The washer fluid sensor detects the electrical conductivity. If air is present without electrical conductivity between the measuring points, as is the case with an empty tank, an empty tank is detected by the sensor. Distilled water also does not have electrical conductivity, meaning that the sensor detects an empty tank, even if this is not the case. Remedy: Fill reservoir with standard washer fluid and water (no distilled water) in an adequate ratio in order to ensure electrical conductivity. Exchange of the reservoir with a welded-in sensor is only required if filling with conductive washer fluid has not provi- ded a remedy. This can be made certain by utilizing water with a light amount of salt dissolved in to it for stronger con- ductivity.
LI83.10-N-0712912023-01-05. Service bulletin. Complaint Various customer concerns of Climate Control system operating inadequately. Cause Stepper motor linkage in the heater case may cause a mechanical fault during actuation during unfavorable environmental conditions. NOTE: If the vehicle is equipped with H13 (rear additional heat exchanger), There is an additional stepper motor in the rear heater case under the vehicle. This stepper motor can influence the normalization process. May include fault code: B1A9C07 the output for control valve "Left water valve" has a malfunction. There is a mechanical fault. The component is called N29/12 (rear additional heat exchanger ) . Remedy: See instructions
LI72.10-N-0711942020-09-21. Service bulletin. Left and/or right window regulator mount is broken
LI83.10-N-0707822020-02-24. Service bulletin. Climate Control Blower Motor Nonfunctional
V-RC-20191000082019-12-09. Service bulletin. Replace Side Windows
V-RC-20190300132019-04-15. Service bulletin. Rear Fog Lamp with LED Rear Lamps

A bulletin is the manufacturer's note to its dealers. It is not part of this recall.

Check one vehicle officially

Contains information licensed under the Open Government Licence – Canada.