# Transport Canada recall 2019189

A recall listed here may apply to a vehicle of this year, make and model. Only the manufacturer can say whether it applies to one vehicle: check the VIN with the official lookups.

- Published by: Transport Canada \(Canada\)
- Campaign number: 2019189
- Reported: 2019\-04\-18
- Component: Lights And Instruments
- Notification type: Safety Mfr
- Units potentially affected: 205

## What is wrong

Issue:

A software problem could make it impossible to turn off the high\-beam headlights using the switch lever. This problem only affects certain vans with the high\-beam assist option.

Note: If this happens, the high\-beams can be turned off by turning the headlight switch from the "automatic headlights" position to the "manual headlights" position, or by re\-starting the van.

Safety Risk:

High\-beam lights that stay on could cause glare and reduce visibility for oncoming traffic. This could increase the risk of a crash.

Corrective Actions:

Mercedes\-Benz will notify owners by mail and instruct you to take your van to a dealer to update the body controller software.


## Vehicles this campaign lists

- [2019 MERCEDES\-BENZ SPRINTER](/makes/mercedes-benz/sprinter/2019/recalls.md)
- [2019 MERCEDES\-BENZ SPRINTER 2500](/makes/mercedes-benz/sprinter/2019/recalls.md). Listed as a series or trim of this model.
- [2019 MERCEDES\-BENZ SPRINTER 3500](/makes/mercedes-benz/sprinter/2019/recalls.md). Listed as a series or trim of this model.
- [2019 MERCEDES\-BENZ SPRINTER 4500](/makes/mercedes-benz/sprinter/2019/recalls.md). Listed as a series or trim of this model.

## Bulletins for the same vehicles and component

A bulletin is the manufacturer's note to its dealers. It is not part of this recall.

- [V\-RC\-2021010005](/bulletins/10187496.md), 2021-02-22, Service bulletin
- [V\-RC\-2019030013](/bulletins/10158599.md), 2019-04-15, Service bulletin

## Check a VIN

- [NHTSA recall lookup by VIN, United States](https://www.nhtsa.gov/recalls)
- [Transport Canada recall search, Canada](https://wwwapps.tc.gc.ca/Saf-Sec-Sur/7/VRDB-BDRV/search-recherche/menu.aspx?lang=eng)

Contains information licensed under the Open Government Licence – Canada.

JSON: [/v1/recalls/tc/2019189](/v1/recalls/tc/2019189)

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