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Transport Canada recall 2019189

A recall listed here may apply to a vehicle of this year, make and model. Only the manufacturer can say whether it applies to one vehicle: check the VIN with the official lookups.

Campaign
Published byTransport Canada (Canada)
Campaign number2019189
Reported2019-04-18
ComponentLights And Instruments
Notification typeSafety Mfr
Units potentially affected205

What is wrong

Issue:

A software problem could make it impossible to turn off the high-beam headlights using the switch lever. This problem only affects certain vans with the high-beam assist option.

Note: If this happens, the high-beams can be turned off by turning the headlight switch from the "automatic headlights" position to the "manual headlights" position, or by re-starting the van.

Safety Risk:

High-beam lights that stay on could cause glare and reduce visibility for oncoming traffic. This could increase the risk of a crash.

Corrective Actions:

Mercedes-Benz will notify owners by mail and instruct you to take your van to a dealer to update the body controller software.

Vehicles this campaign lists
2019 MERCEDES-BENZ SPRINTER
2019 MERCEDES-BENZ SPRINTER 2500Listed as a series or trim of this model.
2019 MERCEDES-BENZ SPRINTER 3500Listed as a series or trim of this model.
2019 MERCEDES-BENZ SPRINTER 4500Listed as a series or trim of this model.

A vehicle with no link is not in this site's catalog, which covers cars, multipurpose vehicles and trucks by model year. The campaign is from data as of 2026-10-19.

Bulletins for the same vehicles and component

Bulletins for the same vehicles and component
V-RC-20210100052021-02-22. Service bulletin. Replace hood and headlamp adjusters
V-RC-20190300132019-04-15. Service bulletin. Rear Fog Lamp with LED Rear Lamps

A bulletin is the manufacturer's note to its dealers. It is not part of this recall.

Check one vehicle officially

Contains information licensed under the Open Government Licence – Canada.