# Transport Canada recall 2011038

A recall listed here may apply to a vehicle of this year, make and model. Only the manufacturer can say whether it applies to one vehicle: check the VIN with the official lookups.

- Published by: Transport Canada \(Canada\)
- Campaign number: 2011038
- Manufacturer's number: 11S16
- Reported: 2011\-01\-26
- Component: Suspension
- Notification type: Safety TC
- Units potentially affected: 119021

## What is wrong

On certain vehicles, the subframe may not have been properly e\-coated during the manufacturing process.  As a result, the subframe of vehicles originally sold, or currently registered, in areas of heavy road salt usage during winter months \(Ontario, Quebec, New Brunswick, Nova Scotia, Prince Edward Island, and Newfoundland \& Labrador\), may rust over time, resulting in reduced durability of the front lower control arm rear attaching brackets and body mount attachments at the rear of the front subframe.  A separation of a front lower control arm rear attaching bracket may result in a lower control arm separation.  A separation of both front subframe rear body mounts may result in diminished vehicle directional control.  Either condition could result in reduced steering control, which may lead to a crash causing property damage and/or personal injury.  Correction: Dealers will inspect the front lower control arm rear attaching brackets and body mount attachments at the rear of the front subframe.  If the front lower control arm rear attaching brackets are not cracked, perforated, or exhibiting significant metal loss, and if the front subframe at the rear body mount locations are not cracked with metal separation aft of the rear body mount, and if the front subframe is not cracked or perforated in the area between the rear body mount and the front lower control arm rear attaching bracket, the vehicle will be returned to its owner and the owner will be notified when to return for installation of reinforcement brackets.


## Vehicles this campaign lists

- [1999 FORD WINDSTAR](/makes/ford/windstar/1999/recalls.md)
- [2000 FORD WINDSTAR](/makes/ford/windstar/2000/recalls.md)
- [2001 FORD WINDSTAR](/makes/ford/windstar/2001/recalls.md)
- [2002 FORD WINDSTAR](/makes/ford/windstar/2002/recalls.md)
- [2003 FORD WINDSTAR](/makes/ford/windstar/2003/recalls.md)

## Bulletins for the same vehicles and component

A bulletin is the manufacturer's note to its dealers. It is not part of this recall.

- [TSB160070](/bulletins/10205035.md), 2021-12-20, Service bulletin
- [16\-0070](/bulletins/10183771.md), 2020-12-07, Service bulletin
- [CSP\-15\-N\-02](/bulletins/10074725.md), 2016-06-22, Service bulletin
- [TSB\-14\-0168](/bulletins/10058105.md), 2015-08-01, Service bulletin
- [TSB\-14\-0167](/bulletins/10058104.md), 2015-08-01, Service bulletin
- [TSB\-14\-0146](/bulletins/10056623.md), 2015-01-17, Service bulletin
- [TSB\-14\-0145](/bulletins/10056612.md), 2015-01-16, Service bulletin
- [16383](/bulletins/10008321.md), 2004-07-27, Service bulletin
- [16382](/bulletins/10008320.md), 2004-07-27, Service bulletin
- [15909](/bulletins/637802.md), 2002-12-06, Service bulletin

## Check a VIN

- [NHTSA recall lookup by VIN, United States](https://www.nhtsa.gov/recalls)
- [Transport Canada recall search, Canada](https://wwwapps.tc.gc.ca/Saf-Sec-Sur/7/VRDB-BDRV/search-recherche/menu.aspx?lang=eng)

Contains information licensed under the Open Government Licence – Canada.

JSON: [/v1/recalls/tc/2011038](/v1/recalls/tc/2011038)

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