# NHTSA recall 99V310002

A recall listed here may apply to a vehicle of this year, make and model. Only the manufacturer can say whether it applies to one vehicle: check the VIN with the official lookups.

- Published by: NHTSA \(United States\)
- Campaign number: 99V310002
- Manufacturer: MAZDA \(NORTH AMERICA\),INC
- Reported: 1999\-11\-24
- Owners notified: 2000\-05\-12
- Component: STRUCTURE:BODY:HATCHBACK/LIFTGATE:SUPPORT DEVICE/STRUT
- Units potentially affected: 6800

## What is wrong

VEHICLE DESCRIPTION:  ON CERTAIN SPORT UTILITY VEHICLES, THE HYDRAULIC LIFT CYLINDER BRACKET WELDS COULD FRACTURE.


## What can happen

WITH A BROKEN BRACKET WELD, THERE IS A POTENTIAL FOR THE LIFTGATE BRACKET TO GRADUALLY BEND INWARD ALLOWING THE LIFT CYLINDER BALL STUD TO DISENGAGE, UNEXPECTEDLY ALLOWING THE LIFTGATE TO FALL FROM AN OPEN POSITION.


## The remedy

DEALERS WILL INSTALL LIFTGATE REINFORCEMENT BRACKETS.  DEPENDING UPON THE CONDITION OF THE LIFTGATE SHEET METAL IN THE AREA OF THE BRACKET, DEALERS MAY ALSO INSTALL A LARGER REINFORCEMENT.


## Notes

OWNER NOTIFICATION BEGAN MAY 12, 2000.OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT MAZDA AT 1\-800\-222\-5500. ALSO CONTACT THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION'S AUTO SAFETY HOTLINE AT 1\-888\-DASH\-2\-DOT \(1\-888\-327\-4236\).


## Vehicles this campaign lists

- [1993 MAZDA NAVAJO](/makes/mazda/navajo/1993/recalls.md). Built 1993\-04\-01 to 1994\-11\-01.
- [1994 MAZDA NAVAJO](/makes/mazda/navajo/1994/recalls.md). Built 1993\-04\-01 to 1994\-11\-01.

## Investigated as RQ99016

This recall followed 1 NHTSA investigation. An investigation is NHTSA looking into a possible defect. It is not a finding that a defect exists, and it does not say that any one vehicle is affected.

- RQ99016: Recall query, opened 1999\-07\-29. LIFTGATE SUPPORT BRACKET FAILURE. STRUCTURE.

From NHTSA's investigation file, as of 2026-10-19. JSON: [/v1/recalls/nhtsa/99V310002/investigations](/v1/recalls/nhtsa/99V310002/investigations)

## Bulletins for the same vehicles and component

A bulletin is the manufacturer's note to its dealers. It is not part of this recall.

- [008/97S](/bulletins/52522.md), 1997-08-14, Service bulletin

## Check a VIN

- [NHTSA recall lookup by VIN, United States](https://www.nhtsa.gov/recalls)
- [Transport Canada recall search, Canada](https://wwwapps.tc.gc.ca/Saf-Sec-Sur/7/VRDB-BDRV/search-recherche/menu.aspx?lang=eng)

JSON: [/v1/recalls/nhtsa/99V310002](/v1/recalls/nhtsa/99V310002)

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