# NHTSA recall 25V878000

A recall listed here may apply to a vehicle of this year, make and model. Only the manufacturer can say whether it applies to one vehicle: check the VIN with the official lookups.

- Published by: NHTSA \(United States\)
- Campaign number: 25V878000
- Manufacturer's number: N252530690
- Manufacturer: General Motors, LLC
- Reported: 2025\-12\-18
- Owners notified: 2026\-01\-29
- Component: BACK OVER PREVENTION:WARNINGS:EXTERNAL/PEDESTRIAN ALERT
- Units potentially affected: 81177
- Part numbers: 13553593

## What is wrong

General Motors, LLC \(GM\) is recalling certain 2025\-2026 Equinox EV vehicles. The pedestrian alert sound system may not produce a sufficient change in volume between the vehicle being stopped and moving at low speeds.  As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard \(FMVSS\) number 141, "Minimum Sound Requirements for Hybrid and Electric Vehicles."


## What can happen

A vehicle that does not emit sufficient sound may fail to alert pedestrians of a moving vehicle, increasing the risk of a crash or injury.


## The remedy

The body control module software will be updated by a dealer, or through an over\-the\-air \(OTA\) software update, free of charge. Owner notification letters were mailed January 29, 2026. Owners may contact GM customer service at 1\-800\-222\-1020. GM's number for this recall is N252530690. Vehicle Identification Numbers \(VINs\) involved in this recall became searchable on NHTSA.gov on December 18, 2025.


## Remedy progress the manufacturer reported

- Report: Quarterly report 2, for 2026 quarter 2
- Filed with NHTSA: 2026\-07\-21
- Vehicles in the campaign: 81177
- Reported remedied: 76095 \(93%\)
- Reported unreachable: 40
- Reported removed: 3

These are the manufacturer's totals for the whole campaign at the end of 2026 quarter 2, as filed with NHTSA. They do not say whether one vehicle has been remedied: check the VIN with the official lookups. The reports are from data as of 2026\-10\-19.

## Vehicles this campaign lists

- [2025 CHEVROLET EQUINOX EV](/makes/chevrolet/equinox/2025/recalls.md). Built 2024\-07\-22 to 2025\-08\-12. Listed as a series or trim of this model.
- [2026 CHEVROLET EQUINOX EV](/makes/chevrolet/equinox/2026/recalls.md). Built 2025\-04\-07 to 2025\-12\-16. Listed as a series or trim of this model.

## Bulletins for the same vehicles and component

A bulletin is the manufacturer's note to its dealers. It is not part of this recall.

- [24\-NA\-102](/bulletins/11015050.md), 2025-03-05, Service bulletin
- [24\-NA\-102](/bulletins/11014391.md), 2025-02-21, Service bulletin
- [24\-NA\-189](/bulletins/11009034.md), 2024-10-22, Service bulletin

## Check a VIN

- [NHTSA recall lookup by VIN, United States](https://www.nhtsa.gov/recalls)
- [Transport Canada recall search, Canada](https://wwwapps.tc.gc.ca/Saf-Sec-Sur/7/VRDB-BDRV/search-recherche/menu.aspx?lang=eng)

JSON: [/v1/recalls/nhtsa/25V878000](/v1/recalls/nhtsa/25V878000)

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