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NHTSA recall 25V878000

A recall listed here may apply to a vehicle of this year, make and model. Only the manufacturer can say whether it applies to one vehicle: check the VIN with the official lookups.

Campaign
Published byNHTSA (United States)
Campaign number25V878000
Manufacturer's numberN252530690
ManufacturerGeneral Motors, LLC
Reported2025-12-18
Owners notified2026-01-29
ComponentBACK OVER PREVENTION:WARNINGS:EXTERNAL/PEDESTRIAN ALERT
Units potentially affected81177
Part numbers13553593
Remedy progress the manufacturer reported
ReportQuarterly report 2, for 2026 quarter 2
Filed with NHTSA2026-07-21
Vehicles in the campaign81177
Reported remedied76095 (93%)
Reported unreachable40
Reported removed3

These are the manufacturer's totals for the whole campaign at the end of 2026 quarter 2, as filed with NHTSA. They do not say whether one vehicle has been remedied: check the VIN with the official lookups. The reports are from data as of 2026-10-19.

What is wrong

General Motors, LLC (GM) is recalling certain 2025-2026 Equinox EV vehicles. The pedestrian alert sound system may not produce a sufficient change in volume between the vehicle being stopped and moving at low speeds. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 141, "Minimum Sound Requirements for Hybrid and Electric Vehicles."

What can happen

A vehicle that does not emit sufficient sound may fail to alert pedestrians of a moving vehicle, increasing the risk of a crash or injury.

The remedy

The body control module software will be updated by a dealer, or through an over-the-air (OTA) software update, free of charge. Owner notification letters were mailed January 29, 2026. Owners may contact GM customer service at 1-800-222-1020. GM's number for this recall is N252530690. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on December 18, 2025.

Vehicles this campaign lists
2025 CHEVROLET EQUINOX EVBuilt 2024-07-22 to 2025-08-12. Listed as a series or trim of this model.
2026 CHEVROLET EQUINOX EVBuilt 2025-04-07 to 2025-12-16. Listed as a series or trim of this model.

A vehicle with no link is not in this site's catalog, which covers cars, multipurpose vehicles and trucks by model year. The campaign is from data as of 2026-10-19.

Bulletins for the same vehicles and component

Bulletins for the same vehicles and component
24-NA-1022025-03-05. Service bulletin. This technical bulletin provides repair information to correct a customer concern of Advanced Park Assist Non-functional.
24-NA-1022025-02-21. Service bulletin. This technical bulletin provides repair information to correct a customer concern of Advanced Park Assist Non-functional.
24-NA-1892024-10-22. Service bulletin. Informational bulletin on 2025 Equinox EV New Model Features.

A bulletin is the manufacturer's note to its dealers. It is not part of this recall.

Check one vehicle officially