# NHTSA recall 25V821000

A recall listed here may apply to a vehicle of this year, make and model. Only the manufacturer can say whether it applies to one vehicle: check the VIN with the official lookups.

- Published by: NHTSA \(United States\)
- Campaign number: 25V821000
- Manufacturer's number: R25D6, R25D5, R25D7
- Manufacturer: Nissan North America, Inc.
- Reported: 2025\-11\-26
- Owners notified: 2026\-01\-23
- Component: BACK OVER PREVENTION:SOFTWARE
- Units potentially affected: 64085
- Part numbers: 25915 7JA1B, 25915 7JA0E, 25915 7KR1D, 25915 7KR1C, 25915 7KP1D, 25915 7KP1C, 25915 7KR3C, 25915 7KR3B, 25915 7JF0C, 25915 7JF0D, 25915 7KP1A, 25915 7KP3B, 25915 7KP3C, 25915 7KR1A

## What is wrong

Nissan North America, Inc. \(Nissan\) is recalling certain 2025 Murano, 2025\-2026 Armada, and Infiniti QX80 vehicles. A software error may occur in the In\-Vehicle Infotainment \(IVI\) system at vehicle startup, resulting in the rearview camera image not displaying when the vehicle is shifted into reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard \(FMVSS\) number 111, "Rear Visibility."


## What can happen

A rearview image that does not display reduces the driver's view behind the vehicle, increasing the risk of a crash.


## The remedy

The IVI system software will be updated by a dealer, or through an over\-the\-air \(OTA\) update, free of charge. Owner notification letters were mailed February 2, 2026. Owners may contact Nissan's customer service at 800\-647\-7261 or Infiniti's customer service at 1\-800\-662\-6200. Nissan's numbers for this recall are R25D6, R25D5, and R25D7. Vehicle Identification Numbers \(VINs\) involved in this recall will become searchable on NHTSA.gov beginning December 12, 2025.


## Remedy progress the manufacturer reported

- Report: Quarterly report 2, for 2026 quarter 2
- Filed with NHTSA: 2026\-07\-27
- Vehicles in the campaign: 64085
- Reported remedied: 52176 \(81%\)
- Reported unreachable: 0
- Reported removed: 0

These are the manufacturer's totals for the whole campaign at the end of 2026 quarter 2, as filed with NHTSA. They do not say whether one vehicle has been remedied: check the VIN with the official lookups. The reports are from data as of 2026\-10\-19.

## Vehicles this campaign lists

- [2025 INFINITI QX80](/makes/infiniti/qx80/2025/recalls.md). Built from 2024\-04\-16.
- [2026 INFINITI QX80](/makes/infiniti/qx80/2026/recalls.md). Built to 2025\-08\-27.
- [2025 NISSAN ARMADA](/makes/nissan/armada/2025/recalls.md). Built from 2024\-10\-02.
- [2026 NISSAN ARMADA](/makes/nissan/armada/2026/recalls.md). Built from 2024\-10\-02.
- [2025 NISSAN MURANO](/makes/nissan/murano/2025/recalls.md). Built 2024\-11\-07 to 2025\-08\-05.

## Check a VIN

- [NHTSA recall lookup by VIN, United States](https://www.nhtsa.gov/recalls)
- [Transport Canada recall search, Canada](https://wwwapps.tc.gc.ca/Saf-Sec-Sur/7/VRDB-BDRV/search-recherche/menu.aspx?lang=eng)

JSON: [/v1/recalls/nhtsa/25V821000](/v1/recalls/nhtsa/25V821000)

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