# NHTSA recall 25V732000

A recall listed here may apply to a vehicle of this year, make and model. Only the manufacturer can say whether it applies to one vehicle: check the VIN with the official lookups.

- Published by: NHTSA \(United States\)
- Campaign number: 25V732000
- Manufacturer's number: 25SB8
- Manufacturer: Ford Motor Company
- Reported: 2025\-10\-24
- Component: STRUCTURE:BODY
- Units potentially affected: 92347
- Part numbers: BA83\-7420554\-AAW, BA83\-7420555\-ABW/ACW/ADW/AEW/AFW/AGW, BA83\-74255A34\-AAW, BA83\-74255A35\-AAW

## What is wrong

Ford Motor Company \(Ford\) is recalling certain 2017\-2019 Flex vehicles. The driver and front passenger B\-Pillar door trim may detach while driving.


## What can happen

Door trim that detaches while driving can create a road hazard, increasing the risk of a crash.


## The remedy

Dealers will repair or replace the B\-pillar trim as necessary, free of charge. Interim letters, notifying owners of the safety risk, were mailed December 17, 2025. Additional letters will be sent once the remedy is available, anticipated March 2027. Owners may contact Ford customer service at 1\-866\-436\-7332. Ford's number for this recall is 25SB8. Vehicle Identification Numbers \(VINs\) involved in this recall became searchable on NHTSA.gov on October 28, 2025.


## Vehicles this campaign lists

- [2017 FORD FLEX](/makes/ford/flex/2017/recalls.md)
- [2018 FORD FLEX](/makes/ford/flex/2018/recalls.md)
- [2019 FORD FLEX](/makes/ford/flex/2019/recalls.md). Built to 2019\-12\-02.

## Investigated as PE25007

This recall followed 1 NHTSA investigation. An investigation is NHTSA looking into a possible defect. It is not a finding that a defect exists, and it does not say that any one vehicle is affected.

- PE25007: Preliminary evaluation, opened 2025\-08\-07, closed 2026\-08\-05. B\-Pillar Trim Detachment. STRUCTURE:BODY:ROOF AND PILLARS.

From NHTSA's investigation file, as of 2026-10-19. JSON: [/v1/recalls/nhtsa/25V732000/investigations](/v1/recalls/nhtsa/25V732000/investigations)

## Bulletins for the same vehicles and component

A bulletin is the manufacturer's note to its dealers. It is not part of this recall.

- [SSM 54601](/bulletins/11029052.md), 2026-02-27, Service bulletin
- [SSM 51536](/bulletins/10235153.md), 2023-05-04, Service bulletin
- [TSB 20\-2427](/bulletins/10184779.md), 2021-01-05, Service bulletin
- [TSB 20\-2233](/bulletins/10177863.md), 2020-08-06, Service bulletin

## Check a VIN

- [NHTSA recall lookup by VIN, United States](https://www.nhtsa.gov/recalls)
- [Transport Canada recall search, Canada](https://wwwapps.tc.gc.ca/Saf-Sec-Sur/7/VRDB-BDRV/search-recherche/menu.aspx?lang=eng)

JSON: [/v1/recalls/nhtsa/25V732000](/v1/recalls/nhtsa/25V732000)

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