# NHTSA recall 25V695000 A recall listed here may apply to a vehicle of this year, make and model. Only the manufacturer can say whether it applies to one vehicle: check the VIN with the official lookups. - Published by: NHTSA \(United States\) - Campaign number: 25V695000 - Manufacturer's number: 25SA9 - Manufacturer: Ford Motor Company - Reported: 2025\-10\-13 - Owners notified: 2026\-01\-02 - Component: BACK OVER PREVENTION: SENSING SYSTEM: CAMERA - Units potentially affected: 1448655 - Part numbers: EE9T\-19G490\-A\*, EB5T\-19G490\-A\*, DM5T\-19G490\-A\*, D2BT\-19G490\-B\*, D2BT\-19G490\-A\*, GA8T\-19G490\-A\*, ES7T\-19G490\-A\*, EP5T\-19G490\-A\*, EJ5T\-19G490\-A\*, EG1T\-19G490\-A\* ## What is wrong Ford Motor Company \(Ford\) is recalling certain 2015\-2019 Flex, 2015 Explorer, Lincoln MKT, Lincoln MKZ, 2015\-2016 C\-Max, Escape, Taurus, 2016 Fusion, 2018\-2019 Taurus, 2019 Lincoln MKT, Fiesta, and 2020 Mustang vehicles. The rearview camera may display a distorted, intermittent, or blank image when the vehicle is in reverse. ## What can happen A rearview camera that fails to properly display an image can reduce the driver’s view behind the vehicle, increasing the risk of a crash. ## The remedy Dealers will inspect and replace the rearview camera as necessary, free of charge. This will be a phased campaign, with the remedy becoming available in different phases based on model and model years. Interim letters notifying owners of the safety risk were mailed on October 25, 2025. Additional letters will be mailed once the final remedy is available on each phase. Mustang owner notification letters were mailed January 2, 2026. Owners may contact Ford customer service at 1\-866\-436\-7332. Ford's number for this recall is 25SA9. Vehicle Identification Numbers \(VINs\) involved in this recall became searchable on NHTSA.gov on October 14, 2025. ## Remedy progress the manufacturer reported - Report: Quarterly report 2, for 2026 quarter 2 - Filed with NHTSA: 2026\-07\-22 - Vehicles in the campaign: 1448655 - Reported remedied: 15803 \(1%\) - Reported unreachable: 83301 - Reported removed: 107 These are the manufacturer's totals for the whole campaign at the end of 2026 quarter 2, as filed with NHTSA. They do not say whether one vehicle has been remedied: check the VIN with the official lookups. The reports are from data as of 2026\-10\-19. ## Vehicles this campaign lists - [2015 FORD C\-MAX](/makes/ford/c-max/2015/recalls.md). Built from 2014\-04\-22. - [2016 FORD C\-MAX](/makes/ford/c-max/2016/recalls.md). Built to 2016\-11\-14. - [2015 FORD ESCAPE](/makes/ford/escape/2015/recalls.md). Built from 2014\-04\-01. - [2016 FORD ESCAPE](/makes/ford/escape/2016/recalls.md). Built to 2016\-03\-20. - [2015 FORD EXPLORER](/makes/ford/explorer/2015/recalls.md). Built 2014\-02\-17 to 2015\-05\-04. - [2019 FORD FIESTA](/makes/ford/fiesta/2019/recalls.md). Built 2018\-06\-18 to 2019\-05\-31. - [2015 FORD FLEX](/makes/ford/flex/2015/recalls.md). Built from 2014\-08\-27. - [2016 FORD FLEX](/makes/ford/flex/2016/recalls.md) - [2017 FORD FLEX](/makes/ford/flex/2017/recalls.md) - [2018 FORD FLEX](/makes/ford/flex/2018/recalls.md) - [2019 FORD FLEX](/makes/ford/flex/2019/recalls.md). Built to 2019\-04\-30. - [2016 FORD FUSION](/makes/ford/fusion/2016/recalls.md). Built 2014\-12\-13 to 2016\-04\-04. - [2020 FORD MUSTANG](/makes/ford/mustang/2020/recalls.md). Built 2019\-02\-28 to 2020\-12\-16. - [2015 FORD TAURUS](/makes/ford/taurus/2015/recalls.md). Built from 2014\-02\-17. - [2016 FORD TAURUS](/makes/ford/taurus/2016/recalls.md). Built to 2016\-12\-02. - [2018 FORD TAURUS](/makes/ford/taurus/2018/recalls.md). Built from 2017\-05\-16. - [2019 FORD TAURUS](/makes/ford/taurus/2019/recalls.md). Built to 2019\-03\-01. - [2015 LINCOLN MKT](/makes/lincoln/mkt/2015/recalls.md). Built 2014\-08\-27 to 2015\-12\-10. - [2019 LINCOLN MKT](/makes/lincoln/mkt/2019/recalls.md). Built 2018\-01\-30 to 2019\-05\-31. - [2015 LINCOLN MKZ](/makes/lincoln/mkz/2015/recalls.md). Built 2014\-02\-17 to 2015\-03\-29. ## Investigated as PE24030 This recall followed 1 NHTSA investigation. An investigation is NHTSA looking into a possible defect. It is not a finding that a defect exists, and it does not say that any one vehicle is affected. - PE24030: Preliminary evaluation, opened 2024\-10\-11, closed 2026\-02\-02. Rear\-view Camera Failure. BACK OVER PREVENTION: SENSING SYSTEM: CAMERA. From NHTSA's investigation file, as of 2026-10-19. JSON: [/v1/recalls/nhtsa/25V695000/investigations](/v1/recalls/nhtsa/25V695000/investigations) ## Bulletins for the same vehicles and component A bulletin is the manufacturer's note to its dealers. It is not part of this recall. - [25N17](/bulletins/11030282.md), 2026-03-27, Other - [TSB 22\-2254](/bulletins/10214878.md), 2022-07-01, Service bulletin - [SSM 49756](/bulletins/10191521.md), 2021-05-03, Service bulletin - [TSB 20\-2301](/bulletins/10180340.md), 2020-10-01, Service bulletin - [SSM 49033](/bulletins/10177878.md), 2020-08-04, Service bulletin - [SSM 46947](/bulletins/10127424.md), 2018-01-29, Service bulletin - [SSM 46862](/bulletins/10125080.md), 2017-12-14, Service bulletin - [TSB 17\-2068](/bulletins/10109001.md), 2017-08-01, Service bulletin - [44853](/bulletins/10057817.md), 2015-06-30, Service bulletin ## Check a VIN - [NHTSA recall lookup by VIN, United States](https://www.nhtsa.gov/recalls) - [Transport Canada recall search, Canada](https://wwwapps.tc.gc.ca/Saf-Sec-Sur/7/VRDB-BDRV/search-recherche/menu.aspx?lang=eng) JSON: [/v1/recalls/nhtsa/25V695000](/v1/recalls/nhtsa/25V695000) [Report an error on this page](https://github.com/wenmar-pro/wenmar-open/issues/new?template=data_correction.yml&title=Data%20correction%3A%20NHTSA%20recall%2025V695000&page=https%3A%2F%2Fopen.wenmarpro.com%2Frecalls%2Fnhtsa%2F25V695000&vehicle=NHTSA%20recall%2025V695000)