# NHTSA recall 25V654000

A recall listed here may apply to a vehicle of this year, make and model. Only the manufacturer can say whether it applies to one vehicle: check the VIN with the official lookups.

- Published by: NHTSA \(United States\)
- Campaign number: 25V654000
- Manufacturer's number: R10342
- Manufacturer: Volvo Car USA, LLC
- Reported: 2025\-09\-30
- Owners notified: 2025\-11\-17
- Component: STRUCTURE:BODY:HATCHBACK/LIFTGATE:SUPPORT DEVICE/STRUT
- Units potentially affected: 1119
- Part numbers: 32296775

## What is wrong

Volvo Car USA, LLC \(Volvo\) is recalling certain 2025 EX90 vehicles. A spindle nut may detach from the Power Operated Tailgate \(POT\) drive units, causing the tailgate to suddenly drop.


## What can happen

A tailgate that suddenly drops can hit a person, increasing the risk of injury.


## The remedy

Owners are advised not to use the POT function until the repair is completed. Dealers will replace both POT drive units. Owner letters were mailed November 24, 2025. Owners may contact Volvo's customer service at 1\-800\-458\-1552. Volvo's number for this recall is R10342. Vehicle Identification Numbers \(VINs\) involved in this recall will be searchable on NHTSA.gov beginning October 7, 2025.


## Remedy progress the manufacturer reported

- Report: Quarterly report 3, for 2026 quarter 2
- Filed with NHTSA: 2026\-07\-28
- Vehicles in the campaign: 1119
- Reported remedied: 1024 \(91%\)
- Reported unreachable: 3
- Reported removed: 0

These are the manufacturer's totals for the whole campaign at the end of 2026 quarter 2, as filed with NHTSA. They do not say whether one vehicle has been remedied: check the VIN with the official lookups. The reports are from data as of 2026\-10\-19.

## Vehicles this campaign lists

- [2025 VOLVO EX90](/makes/volvo/ex90/2025/recalls.md). Built 2024\-04\-22 to 2025\-02\-17.

## Bulletins for the same vehicles and component

A bulletin is the manufacturer's note to its dealers. It is not part of this recall.

- [37804.1.1](/bulletins/11033731.md), 2026-06-08, Service bulletin
- [37321.1.0](/bulletins/11031102.md), 2026-04-07, Service bulletin
- [S10305](/bulletins/11016005.md), 2025-03-27, Service campaign
- [37245](/bulletins/11016003.md), 2025-03-27, Service bulletin
- [37145](/bulletins/11011750.md), 2024-12-10, Service bulletin

## Check a VIN

- [NHTSA recall lookup by VIN, United States](https://www.nhtsa.gov/recalls)
- [Transport Canada recall search, Canada](https://wwwapps.tc.gc.ca/Saf-Sec-Sur/7/VRDB-BDRV/search-recherche/menu.aspx?lang=eng)

JSON: [/v1/recalls/nhtsa/25V654000](/v1/recalls/nhtsa/25V654000)

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