# NHTSA recall 25V639000

A recall listed here may apply to a vehicle of this year, make and model. Only the manufacturer can say whether it applies to one vehicle: check the VIN with the official lookups.

- Published by: NHTSA \(United States\)
- Campaign number: 25V639000
- Manufacturer's number: N252527170
- Manufacturer: General Motors, LLC
- Reported: 2025\-09\-25
- Owners notified: 2025\-11\-17
- Component: FORWARD COLLISION AVOIDANCE: WARNINGS:EXTERNAL/PEDESTRIAN ALERT
- Units potentially affected: 23700
- Part numbers: 13553593

## What is wrong

General Motors LLC \(GM\) is recalling certain 2024 Chevrolet Equinox EV vehicles. The pedestrian alert sound system may not produce a sufficient change in volume between the vehicle being stopped and moving at low speeds.  As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard \(FMVSS\) number 141, "Minimum Sound Requirements for Hybrid and Electric Vehicles."


## What can happen

A vehicle that fails to make sufficient sound may result in pedestrians being unaware of an approaching vehicle, increasing the risk of injury.


## The remedy

The vehicle's body control module software will be updated by a dealer, or through an over\-the\-air \(OTA\) update, free of charge. Owner notification letters were mailed November 17, 2025.  Owners may contact Chevrolet customer service at 1\-800\-222\-1020.  GM's number for this recall is N252527170.


## Remedy progress the manufacturer reported

- Report: Quarterly report 3, for 2026 quarter 2
- Filed with NHTSA: 2026\-07\-21
- Vehicles in the campaign: 23700
- Reported remedied: 20902 \(88%\)
- Reported unreachable: 80
- Reported removed: 6

These are the manufacturer's totals for the whole campaign at the end of 2026 quarter 2, as filed with NHTSA. They do not say whether one vehicle has been remedied: check the VIN with the official lookups. The reports are from data as of 2026\-10\-19.

## Vehicles this campaign lists

- [2024 CHEVROLET EQUINOX EV](/makes/chevrolet/equinox/2024/recalls.md). Built 2023\-08\-08 to 2024\-08\-28. Listed as a series or trim of this model.

## Bulletins for the same vehicles and component

A bulletin is the manufacturer's note to its dealers. It is not part of this recall.

- [25\-NA\-118](/bulletins/11023051.md), 2025-09-10, Service bulletin
- [24\-NA\-102](/bulletins/11015050.md), 2025-03-05, Service bulletin
- [24\-NA\-102](/bulletins/11014391.md), 2025-02-21, Service bulletin
- [24\-NA\-048](/bulletins/11014277.md), 2025-02-17, Service bulletin
- [PIC6587](/bulletins/11011694.md), 2024-12-09, Service bulletin
- [PIC6552D](/bulletins/11011693.md), 2024-12-09, Service bulletin
- [PIC6556G](/bulletins/11011692.md), 2024-12-09, Service bulletin
- [PIT5551P](/bulletins/11011406.md), 2024-12-05, Service bulletin
- [24\-NA\-034](/bulletins/11010575.md), 2024-11-16, Service bulletin
- [24\-NA\-048](/bulletins/11005376.md), 2024-08-01, Service bulletin

## Check a VIN

- [NHTSA recall lookup by VIN, United States](https://www.nhtsa.gov/recalls)
- [Transport Canada recall search, Canada](https://wwwapps.tc.gc.ca/Saf-Sec-Sur/7/VRDB-BDRV/search-recherche/menu.aspx?lang=eng)

JSON: [/v1/recalls/nhtsa/25V639000](/v1/recalls/nhtsa/25V639000)

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