# NHTSA recall 25V615000

A recall listed here may apply to a vehicle of this year, make and model. Only the manufacturer can say whether it applies to one vehicle: check the VIN with the official lookups.

- Published by: NHTSA \(United States\)
- Campaign number: 25V615000
- Manufacturer's number: RP1069
- Manufacturer: Polestar Automotive USA, Inc.
- Reported: 2025\-09\-15
- Owners notified: 2026\-06\-12
- Component: BACK OVER PREVENTION:SOFTWARE
- Units potentially affected: 27816

## What is wrong

Polestar Automotive USA, Inc. \(Polestar\) is recalling certain 2021\-2025 Polestar 2 vehicles. The rearview camera image may not display when the vehicle is placed in reverse.


## What can happen

A rearview camera image that does not display reduces the driver's view of what is behind the vehicle, increasing the risk of a crash.


## The remedy

Dealers will update the vehicle software, free of charge. Owner letters were mailed June 4, 2026. Owners may contact Polestar's customer service at 1\-800\-806\-2504. Polestar's number for this recall is RP1069. Vehicle Identification Numbers \(VINs\) involved in this recall will be searchable on NHTSA.gov beginning April 20, 2026. This recall replaces previous NHTSA recalls 24V477 and 25V280.  Vehicles previously repaired under those recalls will need to have the new remedy performed.


## Remedy progress the manufacturer reported

- Report: Quarterly report 1, for 2026 quarter 2
- Filed with NHTSA: 2026\-07\-07
- Vehicles in the campaign: 27816
- Reported remedied: 22598 \(81%\)
- Reported unreachable: 0
- Reported removed: 0

These are the manufacturer's totals for the whole campaign at the end of 2026 quarter 2, as filed with NHTSA. They do not say whether one vehicle has been remedied: check the VIN with the official lookups. The reports are from data as of 2026\-10\-19.

## Vehicles this campaign lists

- [2021 POLESTAR POLESTAR 2](/makes/polestar/polestar-2/2021/recalls.md). Built from 2020\-07\-09.
- [2022 POLESTAR POLESTAR 2](/makes/polestar/polestar-2/2022/recalls.md)
- [2023 POLESTAR POLESTAR 2](/makes/polestar/polestar-2/2023/recalls.md)
- [2024 POLESTAR POLESTAR 2](/makes/polestar/polestar-2/2024/recalls.md)
- [2025 POLESTAR POLESTAR 2](/makes/polestar/polestar-2/2025/recalls.md). Built to 2024\-11\-22.

## Investigated as RQ25004

This recall followed 1 NHTSA investigation. An investigation is NHTSA looking into a possible defect. It is not a finding that a defect exists, and it does not say that any one vehicle is affected.

- RQ25004: Recall query, opened 2025\-07\-09, closed 2026\-08\-28. Loss of rear\-view camera image. BACK OVER PREVENTION: SENSING SYSTEM: CAMERA.

From NHTSA's investigation file, as of 2026-10-19. JSON: [/v1/recalls/nhtsa/25V615000/investigations](/v1/recalls/nhtsa/25V615000/investigations)

## Bulletins for the same vehicles and component

A bulletin is the manufacturer's note to its dealers. It is not part of this recall.

- [36987](/bulletins/11007848.md), 2024-09-17, Service bulletin
- [36829.1.0](/bulletins/10249706.md), 2024-02-05, Service bulletin
- [36518.5.0](/bulletins/10245263.md), 2023-11-16, Service bulletin
- [PB72\-S10223](/bulletins/10236789.md), 2023-05-30, Service bulletin
- [PB38\-S10223](/bulletins/10236788.md), 2023-05-30, Service bulletin
- [PB30\-S10227](/bulletins/10236786.md), 2023-05-30, Service bulletin
- [TJ35798.3.0\-2021](/bulletins/10190910.md), 2021-04-26, Service bulletin
- [TJ35885.1.0\-2021](/bulletins/10190909.md), 2021-04-26, Service bulletin

## Check a VIN

- [NHTSA recall lookup by VIN, United States](https://www.nhtsa.gov/recalls)
- [Transport Canada recall search, Canada](https://wwwapps.tc.gc.ca/Saf-Sec-Sur/7/VRDB-BDRV/search-recherche/menu.aspx?lang=eng)

JSON: [/v1/recalls/nhtsa/25V615000](/v1/recalls/nhtsa/25V615000)

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