NHTSA recall 25V615000
A recall listed here may apply to a vehicle of this year, make and model. Only the manufacturer can say whether it applies to one vehicle: check the VIN with the official lookups.
| Published by | NHTSA (United States) |
|---|---|
| Campaign number | 25V615000 |
| Manufacturer's number | RP1069 |
| Manufacturer | Polestar Automotive USA, Inc. |
| Reported | 2025-09-15 |
| Owners notified | 2026-06-12 |
| Component | BACK OVER PREVENTION:SOFTWARE |
| Units potentially affected | 27816 |
| Report | Quarterly report 1, for 2026 quarter 2 |
|---|---|
| Filed with NHTSA | 2026-07-07 |
| Vehicles in the campaign | 27816 |
| Reported remedied | 22598 (81%) |
| Reported unreachable | 0 |
| Reported removed | 0 |
These are the manufacturer's totals for the whole campaign at the end of 2026 quarter 2, as filed with NHTSA. They do not say whether one vehicle has been remedied: check the VIN with the official lookups. The reports are from data as of 2026-10-19.
What is wrong
Polestar Automotive USA, Inc. (Polestar) is recalling certain 2021-2025 Polestar 2 vehicles. The rearview camera image may not display when the vehicle is placed in reverse.
What can happen
A rearview camera image that does not display reduces the driver's view of what is behind the vehicle, increasing the risk of a crash.
The remedy
Dealers will update the vehicle software, free of charge. Owner letters were mailed June 4, 2026. Owners may contact Polestar's customer service at 1-800-806-2504. Polestar's number for this recall is RP1069. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov beginning April 20, 2026. This recall replaces previous NHTSA recalls 24V477 and 25V280. Vehicles previously repaired under those recalls will need to have the new remedy performed.
| 2021 POLESTAR POLESTAR 2 | Built from 2020-07-09. |
|---|---|
| 2022 POLESTAR POLESTAR 2 | |
| 2023 POLESTAR POLESTAR 2 | |
| 2024 POLESTAR POLESTAR 2 | |
| 2025 POLESTAR POLESTAR 2 | Built to 2024-11-22. |
A vehicle with no link is not in this site's catalog, which covers cars, multipurpose vehicles and trucks by model year. The campaign is from data as of 2026-10-19.
Investigated as RQ25004
This recall followed 1 NHTSA investigation. An investigation is NHTSA looking into a possible defect. It is not a finding that a defect exists, and it does not say that any one vehicle is affected.
| RQ25004 | Recall query, opened 2025-07-09, closed 2026-08-28. Loss of rear-view camera image. BACK OVER PREVENTION: SENSING SYSTEM: CAMERA. |
|---|
From NHTSA's investigation file, as of 2026-10-19. The JSON has NHTSA's summary of each.
Bulletins for the same vehicles and component
| 36987 | 2024-09-17. Service bulletin. This is a Technical Journal: Park Assistance System enhanced troubleshooting. Water and/or dirt can be stuck between the sensor and the sensor holder. Verify that the holder is clean and test that water can easily be drained away via the drain hole and clean the sensor. For cleaning of sensors and holder use Isopropanol. |
|---|---|
| 36829.1.0 | 2024-02-05. Service bulletin. This is a Technical Journal: Slippery Road alert on DIM. Perform Software download. |
| 36518.5.0 | 2023-11-16. Service bulletin. This is a Technical Journal: Towbar TRM not responding. please perform a 12V reset of the TRM before Software download. |
| PB72-S10223 | 2023-05-30. Service bulletin. Forward-Looking Camera 2 (FLC2). |
| PB38-S10223 | 2023-05-30. Service bulletin. Forward-Looking Camera 2 (FLC2). |
| PB30-S10227 | 2023-05-30. Service bulletin. Polestar Software Update. |
| TJ35798.3.0-2021 | 2021-04-26. Service bulletin. This is a Technical Journal: Over the air software |
| TJ35885.1.0-2021 | 2021-04-26. Service bulletin. This is a Technical Journal: Over the Air software FAQ |
A bulletin is the manufacturer's note to its dealers. It is not part of this recall.