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NHTSA recall 25V568000

A recall listed here may apply to a vehicle of this year, make and model. Only the manufacturer can say whether it applies to one vehicle: check the VIN with the official lookups.

Campaign
Published byNHTSA (United States)
Campaign number25V568000
Manufacturer's number7825I
ManufacturerMazda North American Operations
Reported2025-09-02
Owners notified2025-10-24
ComponentELECTRICAL SYSTEM:INSTRUMENT PANEL:FUEL GAUGE:FUEL LEVEL FLOAT/SENSOR/SENDING UNIT; ELECTRICAL SYSTEM:BODY CONTROL MODULE:SOFTWARE
Units potentially affected104854
Part numbersKMW7-60970
Remedy progress the manufacturer reported
ReportQuarterly report 3, for 2026 quarter 2
Filed with NHTSA2026-07-14
Vehicles in the campaign104854
Reported remedied91435 (87%)
Reported unreachable346
Reported removed22

These are the manufacturer's totals for the whole campaign at the end of 2026 quarter 2, as filed with NHTSA. They do not say whether one vehicle has been remedied: check the VIN with the official lookups. The reports are from data as of 2026-10-19.

What is wrong

Mazda North American Operations (Mazda) is recalling certain 2024-2025 CX-90 and 2025 CX-70 mild hybrid electric vehicles (MHEV). The fuel gauge in the instrument cluster may display an inaccurate fuel reading.

What can happen

An inaccurate fuel gauge may result in the vehicle unexpectedly running out of fuel and stalling, increasing the risk of a crash.

The remedy

Dealers will update the body control module (BCM) software, free of charge. Owner notification letters were mailed October 24, 2025. Owners may contact Mazda customer service at 1-800-222-5500 Option 6. The manufacturer's number for this recall is 78251. The information in your report suggests that Mazda may have been aware of this issue more than five business days before filing a report with NHTSA. Please be reminded that under Federal law, this agency is to be notified of all safety defect and/or noncompliance decisions within five business days. 49 CFR 573.6 Significant civil penalties can be assessed for this violation.

Vehicles this campaign lists
2025 MAZDA CX-70Built 2023-12-05 to 2025-04-25.
2024 MAZDA CX-90Built from 2022-12-27.
2025 MAZDA CX-90Built to 2025-04-25.

A vehicle with no link is not in this site's catalog, which covers cars, multipurpose vehicles and trucks by model year. The campaign is from data as of 2026-10-19.

Bulletins for the same vehicles and component

Bulletins for the same vehicles and component
09-001-24b2024-04-03. Service bulletin. Some customers may experience a “Telematics Malfunction” message in the instrument cluster with DTC U3000:04-TCU (Telematics communication unit internal malfunction) stored in memory. This is caused by improper control software of the telematics communication unit (TCU). To eliminate this concern, the control software of the TCU has been modified.
09-001-24a2024-03-06. Service bulletin. Some customers may experience a “Telematics Malfunction” message in the instrument cluster with DTC U3000:04-TCU (Telematics communication unit internal malfunction) stored in memory. This is caused by improper control software of the telematics communication unit (TCU). To eliminate this concern, the control software of the TCU has been modified.
15-003-232023-11-01. Service bulletin. While idling or parking, some customers may experience the i-ACTIVSENSE warning appears in the instrument cluster and the parking sensor OFF switch in the cluster switch illuminates. Upon inspection, any of the following DTC B1B** are stored in memory.
SA-050-232023-09-05. Service bulletin. Some customers may complain about scratches on the instrument cluster lens.
SA-030-23a2023-06-04. Service bulletin. Some customers may experience a warning sound and instrument cluster message "Battery Saving Mode. Drive Vehicle to Charge Battery."
SA-030-232023-06-04. Service bulletin. Some customers may experience a warning sound and instrument cluster message "Battery Saving Mode. Drive Vehicle to Charge Battery."

A bulletin is the manufacturer's note to its dealers. It is not part of this recall.

Check one vehicle officially