# NHTSA recall 25V552000

A recall listed here may apply to a vehicle of this year, make and model. Only the manufacturer can say whether it applies to one vehicle: check the VIN with the official lookups.

- Published by: NHTSA \(United States\)
- Campaign number: 25V552000
- Manufacturer's number: 59C
- Manufacturer: Chrysler \(FCA US, LLC\)
- Reported: 2025\-08\-26
- Owners notified: 2026\-07\-21
- Component: BACK OVER PREVENTION: SENSING SYSTEM: CAMERA
- Units potentially affected: 219577
- Part numbers: 56054158AG, 68284643AC, 68417057AA, 68417055AA

## What is wrong

Chrysler \(FCA US, LLC\) is recalling certain 2019\-2021 Ram ProMaster and 2019\-2020 Dodge Journey vehicles. Cracks in the microprocessor may cause the vehicle's rearview camera image not to display properly. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard \(FMVSS\) number 111, "Rear Visibility.


## What can happen

A rearview image that does not display properly reduces the driver's view behind the vehicle, increasing the risk of a crash.


## The remedy

Dealers will replace the rearview camera, free of charge. Interim notification letters, notifying owners of the safety risk, were mailed beginning September 30, 2025. A second notice will be sent once the final remedy is available, anticipated July 2026. Owners may contact Chrysler customer service at 800\-853\-1403. Chrysler's number for this recall is 59C.


## Vehicles this campaign lists

- [2019 DODGE JOURNEY](/makes/dodge/journey/2019/recalls.md). Built from 2019\-05\-02.
- [2020 DODGE JOURNEY](/makes/dodge/journey/2020/recalls.md). Built to 2020\-12\-21.
- 2019 RAM PROMASTER. Built from 2019\-05\-02.
- 2020 RAM PROMASTER
- 2021 RAM PROMASTER. Built to 2021\-11\-27.

## Investigated as PE24006

This recall followed 1 NHTSA investigation. An investigation is NHTSA looking into a possible defect. It is not a finding that a defect exists, and it does not say that any one vehicle is affected.

- PE24006: Preliminary evaluation, opened 2024\-02\-27, closed 2025\-09\-26. Back up camera failure. BACK OVER PREVENTION: SENSING SYSTEM: CAMERA.

From NHTSA's investigation file, as of 2026-10-19. JSON: [/v1/recalls/nhtsa/25V552000/investigations](/v1/recalls/nhtsa/25V552000/investigations)

## Bulletins for the same vehicles and component

A bulletin is the manufacturer's note to its dealers. It is not part of this recall.

- [9003357](/bulletins/10247905.md), 2024-01-02, Service bulletin
- [S1808000152](/bulletins/10243131.md), 2023-10-02, Service bulletin
- [2303120](/bulletins/10224086.md), 2022-10-17, Service bulletin

## Check a VIN

- [NHTSA recall lookup by VIN, United States](https://www.nhtsa.gov/recalls)
- [Transport Canada recall search, Canada](https://wwwapps.tc.gc.ca/Saf-Sec-Sur/7/VRDB-BDRV/search-recherche/menu.aspx?lang=eng)

JSON: [/v1/recalls/nhtsa/25V552000](/v1/recalls/nhtsa/25V552000)

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