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NHTSA recall 25V552000

A recall listed here may apply to a vehicle of this year, make and model. Only the manufacturer can say whether it applies to one vehicle: check the VIN with the official lookups.

Campaign
Published byNHTSA (United States)
Campaign number25V552000
Manufacturer's number59C
ManufacturerChrysler (FCA US, LLC)
Reported2025-08-26
Owners notified2026-07-21
ComponentBACK OVER PREVENTION: SENSING SYSTEM: CAMERA
Units potentially affected219577
Part numbers56054158AG, 68284643AC, 68417057AA, 68417055AA

What is wrong

Chrysler (FCA US, LLC) is recalling certain 2019-2021 Ram ProMaster and 2019-2020 Dodge Journey vehicles. Cracks in the microprocessor may cause the vehicle's rearview camera image not to display properly. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility.

What can happen

A rearview image that does not display properly reduces the driver's view behind the vehicle, increasing the risk of a crash.

The remedy

Dealers will replace the rearview camera, free of charge. Interim notification letters, notifying owners of the safety risk, were mailed beginning September 30, 2025. A second notice will be sent once the final remedy is available, anticipated July 2026. Owners may contact Chrysler customer service at 800-853-1403. Chrysler's number for this recall is 59C.

Vehicles this campaign lists
2019 DODGE JOURNEYBuilt from 2019-05-02.
2020 DODGE JOURNEYBuilt to 2020-12-21.
2019 RAM PROMASTERBuilt from 2019-05-02.
2020 RAM PROMASTER
2021 RAM PROMASTERBuilt to 2021-11-27.

A vehicle with no link is not in this site's catalog, which covers cars, multipurpose vehicles and trucks by model year. The campaign is from data as of 2026-10-19.

Investigated as PE24006

This recall followed 1 NHTSA investigation. An investigation is NHTSA looking into a possible defect. It is not a finding that a defect exists, and it does not say that any one vehicle is affected.

NHTSA investigations that led to this recall
PE24006Preliminary evaluation, opened 2024-02-27, closed 2025-09-26. Back up camera failure. BACK OVER PREVENTION: SENSING SYSTEM: CAMERA.

From NHTSA's investigation file, as of 2026-10-19. The JSON has NHTSA's summary of each.

Bulletins for the same vehicles and component

Bulletins for the same vehicles and component
90033572024-01-02. Service bulletin. ADAPTER, Engine Oil Filter (Pentastar V6) For all 2014MY replace the Oil Filter Adapter (OFA). For any other MY (with mileage above 30,000) review and follow instructions from STAR Online S1809000007 REV. C available on Dealer Connect. Also, consider the following: 1) Remove OFA 2) Replace only the oil inlet O-ring and gaskets (seals kit in SOL above). 3) Re-install the OFA. For 2023MY and beyond use black O-ring. For 2022MY and prior use red O-ring. Note: When replacing OFA, it may be necessary to transfer the Oil Temp/Pressure Sensor from the old OFA to the new OFA.
S18080001522023-10-02. Service bulletin. CEL (Check Engine Lamp) Illuminated, P057B Brake Pedal Position Sensor Performance
23031202022-10-17. Service bulletin. Door Glass Run Channel Weather Stripping Split Or Torn This bulletin involves inspecting and possibly replacing the door glass channel weatherstripping. The customer may describe one or more of the following:One or more door glass channel weatherstripping has split or torn, at the front door glass and/or rear door glass. Increased wind noise and possible water leaks at the door glass.

A bulletin is the manufacturer's note to its dealers. It is not part of this recall.

Check one vehicle officially