# NHTSA recall 25V463000

A recall listed here may apply to a vehicle of this year, make and model. Only the manufacturer can say whether it applies to one vehicle: check the VIN with the official lookups.

- Published by: NHTSA \(United States\)
- Campaign number: 25V463000
- Manufacturer's number: VS2GARPIN
- Manufacturer: Daimler Vans USA, LLC
- Reported: 2025\-07\-11
- Owners notified: 2025\-11\-11
- Component: EQUIPMENT:ELECTRICAL:INFOTAINMENT:VIDEO \(TOUCH\)SCREEN/MONITOR/UNIT; BACK OVER PREVENTION: SENSING SYSTEM: CAMERA
- Units potentially affected: 43422
- Part numbers: A0069821926, A0069821726, A0069821526

## What is wrong

Daimler Vans USA, LLC \(DVUSA\) is recalling certain 2020\-2023 Mercedes\-Benz Metris vehicles. The electrical connections for the infotainment system may not be properly secured, which can cause the rearview camera image not to display. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard \(FMVSS\) number 111, "Rear Visibility."


## What can happen

A rearview image that does not display reduces the driver's view of what is behind the vehicle, increasing the risk of a crash.


## The remedy

Dealers will inspect and repair the infotainment system connection, as necessary, free of charge. Owner notification letters were mailed November 11, 2025. Owners may contact DVUSA customer service at 1\-877\-762\-8267.  DVUSA's number for this recall is VS2GARPIN.


## Remedy progress the manufacturer reported

- Report: Quarterly report 4, for 2026 quarter 3
- Filed with NHTSA: 2026\-10\-15
- Vehicles in the campaign: 43422
- Reported remedied: 17526 \(40%\)
- Reported unreachable: 0
- Reported removed: 0

These are the manufacturer's totals for the whole campaign at the end of 2026 quarter 3, as filed with NHTSA. They do not say whether one vehicle has been remedied: check the VIN with the official lookups. The reports are from data as of 2026\-10\-19.

## Vehicles this campaign lists

- [2020 MERCEDES\-BENZ METRIS](/makes/mercedes-benz/metris/2020/recalls.md). Built from 2020\-06\-02.
- [2021 MERCEDES\-BENZ METRIS](/makes/mercedes-benz/metris/2021/recalls.md)
- [2022 MERCEDES\-BENZ METRIS](/makes/mercedes-benz/metris/2022/recalls.md)
- [2023 MERCEDES\-BENZ METRIS](/makes/mercedes-benz/metris/2023/recalls.md). Built to 2023\-06\-01.

## Check a VIN

- [NHTSA recall lookup by VIN, United States](https://www.nhtsa.gov/recalls)
- [Transport Canada recall search, Canada](https://wwwapps.tc.gc.ca/Saf-Sec-Sur/7/VRDB-BDRV/search-recherche/menu.aspx?lang=eng)

JSON: [/v1/recalls/nhtsa/25V463000](/v1/recalls/nhtsa/25V463000)

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