# NHTSA recall 25V356000

A recall listed here may apply to a vehicle of this year, make and model. Only the manufacturer can say whether it applies to one vehicle: check the VIN with the official lookups.

- Published by: NHTSA \(United States\)
- Campaign number: 25V356000
- Manufacturer's number: N252500680
- Manufacturer: General Motors, LLC
- Reported: 2025\-05\-29
- Owners notified: 2025\-06\-17
- Component: ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL; EQUIPMENT:ELECTRICAL:INFOTAINMENT:VIDEO \(TOUCH\)SCREEN/MONITOR/UNIT
- Units potentially affected: 41376
- Part numbers: 86538915, 86538916, 86577877, 86577878, 86577879, 85031762, 85031763, 85031764, 85685840, 85685841, 85685842, 85727291, 85727292, 85727293, 85751813, 85751814, 85751815, 86573817, 86573818, 86573819, 85045268, 85045269, 85045270, 85627614, 86546466, 86554006, 86571336, 85041654

## What is wrong

General Motors, LLC \(GM\) is recalling certain 2023 – 2024 model year Cadillac Lyriq vehicles. The driver video display may go blank while driving.


## What can happen

A blank video display can result in a loss of critical safety information, such as the speedometer, warning lights, and rearview camera image, increasing the risk of a crash.


## The remedy

The video display control module software will be updated by a dealer, or through an over\-the\-air \(OTA\) update, free of charge. Owner notification letters are expected to be mailed July 14, 2025. Owners may contact Cadillac customer service at 1\-800\-333\-4223. GM's number for this recall is N252500680.


## Remedy progress the manufacturer reported

- Report: Quarterly report 5, for 2026 quarter 2
- Filed with NHTSA: 2026\-07\-21
- Vehicles in the campaign: 41376
- Reported remedied: 38966 \(94%\)
- Reported unreachable: 72
- Reported removed: 29

These are the manufacturer's totals for the whole campaign at the end of 2026 quarter 2, as filed with NHTSA. They do not say whether one vehicle has been remedied: check the VIN with the official lookups. The reports are from data as of 2026\-10\-19.

## Vehicles this campaign lists

- [2023 CADILLAC LYRIQ](/makes/cadillac/lyriq/2023/recalls.md). Built 2022\-03\-01 to 2023\-02\-28.
- [2024 CADILLAC LYRIQ](/makes/cadillac/lyriq/2024/recalls.md). Built 2023\-01\-20 to 2024\-09\-20.

## Bulletins for the same vehicles and component

A bulletin is the manufacturer's note to its dealers. It is not part of this recall.

- [N232428240\-02](/bulletins/10251962.md), 2024-03-20, Service bulletin
- [N232428240\-01](/bulletins/10251678.md), 2024-03-15, Service bulletin
- [N232428240](/bulletins/10251528.md), 2024-03-08, Service bulletin

## Check a VIN

- [NHTSA recall lookup by VIN, United States](https://www.nhtsa.gov/recalls)
- [Transport Canada recall search, Canada](https://wwwapps.tc.gc.ca/Saf-Sec-Sur/7/VRDB-BDRV/search-recherche/menu.aspx?lang=eng)

JSON: [/v1/recalls/nhtsa/25V356000](/v1/recalls/nhtsa/25V356000)

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