# NHTSA recall 25V297000

A recall listed here may apply to a vehicle of this year, make and model. Only the manufacturer can say whether it applies to one vehicle: check the VIN with the official lookups.

- Published by: NHTSA \(United States\)
- Campaign number: 25V297000
- Manufacturer's number: 36C
- Manufacturer: Chrysler \(FCA US, LLC\)
- Reported: 2025\-05\-08
- Owners notified: 2025\-05\-22
- Component: ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL; POWER TRAIN:AUTOMATIC TRANSMISSION:GEAR POSITION INDICATION \(PRNDL\)
- Units potentially affected: 778
- Part numbers: 68599259AH, 68599260AH, 68599261AH, 68599262AH

## What is wrong

Chrysler \(FCA US, LLC\) is recalling certain Ram 2500 and Ram 3500 vehicles equipped with a 3.5" cluster and column shifter.  A software error may cause the gear selection display to be inaccurate.  As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 101, "Control and Displays."


## What can happen

An inaccurate gear selection display may mislead the driver as to what gear is actually selected, leading to unexpected vehicle movement and increasing the risk of a crash.


## The remedy

Dealers will update the cluster software, free of charge.  Owner notification letters were mailed May 22, 2025.  Owners may contact Chrysler customer service at 800\-853\-1403.  Chrysler's number for this recall is 36C.


## Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 888\-327\-4236 \(TTY 888\-275\-9171\) or go to nhtsa.gov.


## Remedy progress the manufacturer reported

- Report: Quarterly report 5, for 2026 quarter 2
- Filed with NHTSA: 2026\-07\-16
- Vehicles in the campaign: 778
- Reported remedied: 723 \(92%\)
- Reported unreachable: 4
- Reported removed: 1

These are the manufacturer's totals for the whole campaign at the end of 2026 quarter 2, as filed with NHTSA. They do not say whether one vehicle has been remedied: check the VIN with the official lookups. The reports are from data as of 2026\-10\-19.

## Vehicles this campaign lists

- [2025 RAM 2500](/makes/ram/2500/2025/recalls.md)
- [2025 RAM 3500](/makes/ram/3500/2025/recalls.md)

## Check a VIN

- [NHTSA recall lookup by VIN, United States](https://www.nhtsa.gov/recalls)
- [Transport Canada recall search, Canada](https://wwwapps.tc.gc.ca/Saf-Sec-Sur/7/VRDB-BDRV/search-recherche/menu.aspx?lang=eng)

JSON: [/v1/recalls/nhtsa/25V297000](/v1/recalls/nhtsa/25V297000)

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