# NHTSA recall 25V239000

A recall listed here may apply to a vehicle of this year, make and model. Only the manufacturer can say whether it applies to one vehicle: check the VIN with the official lookups.

- Published by: NHTSA \(United States\)
- Campaign number: 25V239000
- Manufacturer's number: 25S35
- Manufacturer: Ford Motor Company
- Reported: 2025\-04\-11
- Owners notified: 2025\-06\-06
- Component: POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE:SOFTWARE
- Units potentially affected: 24655
- Part numbers: SB5A\-14C204\-DA/EA/HA/HB/HC/HD/HE, R1MA\-14C204\-NC/SC

## What is wrong

Ford Motor Company \(Ford\) is recalling certain 2025 Explorer vehicles.  The powertrain control module \(PCM\) may reset while driving, which can damage the park system or cause an engine stall.


## What can happen

A damaged park system can result in a vehicle rollaway when the vehicle is placed in park without the parking brake applied.  An engine stall while driving can result in a sudden loss of drive power.  Either of these scenarios can increase the risk of a crash.


## The remedy

Dealers will update the powertrain control module software, free of charge.  Owner notification letters were mailed June 6, 2025. Owners may contact Ford customer service at 1\-866\-436\-7332.  Ford's number for this recall is 25S35.


## Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 888\-327\-4236 \(TTY 888\-275\-9171\) or go to nhtsa.gov.


## Remedy progress the manufacturer reported

- Report: Quarterly report 5, for 2026 quarter 2
- Filed with NHTSA: 2026\-07\-21
- Vehicles in the campaign: 24655
- Reported remedied: 20447 \(82%\)
- Reported unreachable: 142
- Reported removed: 1

These are the manufacturer's totals for the whole campaign at the end of 2026 quarter 2, as filed with NHTSA. They do not say whether one vehicle has been remedied: check the VIN with the official lookups. The reports are from data as of 2026\-10\-19.

## Vehicles this campaign lists

- [2025 FORD EXPLORER](/makes/ford/explorer/2025/recalls.md). Built 2023\-12\-06 to 2024\-09\-06.

## Check a VIN

- [NHTSA recall lookup by VIN, United States](https://www.nhtsa.gov/recalls)
- [Transport Canada recall search, Canada](https://wwwapps.tc.gc.ca/Saf-Sec-Sur/7/VRDB-BDRV/search-recherche/menu.aspx?lang=eng)

JSON: [/v1/recalls/nhtsa/25V239000](/v1/recalls/nhtsa/25V239000)

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