NHTSA recall 25V125000
A recall listed here may apply to a vehicle of this year, make and model. Only the manufacturer can say whether it applies to one vehicle: check the VIN with the official lookups.
| Published by | NHTSA (United States) |
|---|---|
| Campaign number | 25V125000 |
| Manufacturer's number | AUDI: 93FR WV: 93CJ |
| Manufacturer | Volkswagen Group of America, Inc. |
| Reported | 2025-02-28 |
| Owners notified | 2025-05-20 |
| Component | ELECTRICAL SYSTEM:PROPULSION SYSTEM:DC/DC CONVERTER; ELECTRICAL SYSTEM:12V/24V/48V BATTERY |
| Units potentially affected | 13769 |
| Part numbers | 1EA.915.685.R (AUDI Q4 e-tron) , 1EK.915.685.K (Volkswagen ID.4) (affected parts) |
| Report | Quarterly report 5, for 2026 quarter 2 |
|---|---|
| Filed with NHTSA | 2026-07-29 |
| Vehicles in the campaign | 13769 |
| Reported remedied | 12520 (90%) |
| Reported unreachable | 0 |
| Reported removed | 0 |
These are the manufacturer's totals for the whole campaign at the end of 2026 quarter 2, as filed with NHTSA. They do not say whether one vehicle has been remedied: check the VIN with the official lookups. The reports are from data as of 2026-10-19.
What is wrong
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2024-2025 AUDI Q4 E-Tron SUV, AUDI Q4 E-Tron Sportback, and 2024 ID.4 vehicles. The on-board charger (OCDC) may fail and stop charging the 12-volt battery, which can result in a loss of drive power.
What can happen
A loss of drive power increases the risk of a crash.
The remedy
Dealers will replace the OCDC, free of charge. Owner notification letters were mailed on May 20, 2025. Owners may contact Volkswagen customer service at 1-800-893-5298 or Audi customer service at 1-800-253-2834. Volkswagen's number for this recall is 93CJ. Audi's number for this recall is 93FR.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 888-327-4236 (TTY 888-275-9171) or go to nhtsa.gov.
| 2024 AUDI Q4 E-TRON | |
|---|---|
| 2025 AUDI Q4 E-TRON | |
| 2024 AUDI Q4 SPORTBACK E-TRON | |
| 2025 AUDI Q4 SPORTBACK E-TRON | |
| 2024 VOLKSWAGEN ID.4 |
A vehicle with no link is not in this site's catalog, which covers cars, multipurpose vehicles and trucks by model year. The campaign is from data as of 2026-10-19.
Bulletins for the same vehicles and component
| V9323082071535_2 | 2024-01-04. Service bulletin. Instruction to determine the remaining battery capacity of the high-voltage battery, |
|---|---|
| TT 27 20 02_3 | 2023-06-06. Service bulletin. Battery adaptation procedure when battery label is missing. |
| TT 27 21 02-2 | 2023-04-06. Service bulletin. Battery Capacitive Discharge Steps. |
A bulletin is the manufacturer's note to its dealers. It is not part of this recall.