NHTSA recall 25V082000
A recall listed here may apply to a vehicle of this year, make and model. Only the manufacturer can say whether it applies to one vehicle: check the VIN with the official lookups.
| Published by | NHTSA (United States) |
|---|---|
| Campaign number | 25V082000 |
| Manufacturer's number | VW: 91NY, Audi: 90AV |
| Manufacturer | Volkswagen Group of America, Inc. |
| Reported | 2025-02-12 |
| Owners notified | 2025-04-03 |
| Component | BACK OVER PREVENTION:SOFTWARE |
| Units potentially affected | 29569 |
| Part numbers | Volkswagen: 5Q0.907.556.E, Audi: 83A.907.428.D |
| Report | Quarterly report 5, for 2026 quarter 2 |
|---|---|
| Filed with NHTSA | 2026-07-29 |
| Vehicles in the campaign | 29569 |
| Reported remedied | 23330 (78%) |
| Reported unreachable | 0 |
| Reported removed | 0 |
These are the manufacturer's totals for the whole campaign at the end of 2026 quarter 2, as filed with NHTSA. They do not say whether one vehicle has been remedied: check the VIN with the official lookups. The reports are from data as of 2026-10-19.
What is wrong
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2022-2024 Tiguan, 2023 Arteon, and 2024-2025 Audi Q3 vehicles. An error may occur in the camera control unit at vehicle startup, resulting in the rearview camera image not displaying as intended. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
What can happen
A rearview camera that does not display an image can reduce the driver's rear view, increasing the risk of a crash.
The remedy
Dealers will update the camera control unit software, free of charge. Owner notification letters were mailed to Audi owners April 3, 2024, and Volkswagen owners November 18, 2025.Volkswagen owners will receive a second notice once remedy parts become available. Owners may contact Volkswagen customer service at 1-800-893-5298 or Audi customer service at 1-800-253-2834. Volkswagen's numbers for this recall are (Volkswagen) 91NY and (Audi) 90AV.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-888-275-9153) or go to nhtsa.gov.
| 2024 AUDI Q3 | |
|---|---|
| 2025 AUDI Q3 | |
| 2023 VOLKSWAGEN ARTEON | |
| 2022 VOLKSWAGEN TIGUAN | |
| 2023 VOLKSWAGEN TIGUAN | |
| 2024 VOLKSWAGEN TIGUAN |
A vehicle with no link is not in this site's catalog, which covers cars, multipurpose vehicles and trucks by model year. The campaign is from data as of 2026-10-19.
Bulletins for the same vehicles and component
| V9422022066761_3 | 2024-10-09. Service bulletin. Inspecting sensors for damage |
|---|---|
| A9124732073131_1 | 2024-03-06. Service bulletin. This bulletin provides information when the DTC U178500: software error is stored passive/sporadic. |
| A9023522059891_5 | 2023-12-06. Service bulletin. This bulletin provides information for the Audi pre sense restricted function icon displayed after the engine is started. |
| A9023182065960_2 | 2023-04-06. Service bulletin. This bulletin provides information for when the virtual cockpit is distorted due a broken screen caused by outside influence. |
| A9023102059891_4 | 2023-04-06. Service bulletin. This bulletin states that it takes about 20 seconds after switching the ignition on for the Audi Pre Sense symbol advising that "Audi pre sense not available at the moment" |
| A9123632060523_2 | 2023-02-07. Service bulletin. This bulletin describes the steps to update the MIB3 software when applicable. |
| DC_OTA_VW | 2022-12-06. Service bulletin. Over-the-Air (OTA) Software Update Available for Infotainment System |
| V0019042054866_5 | 2022-11-04. Service bulletin. Instruction for set-up of SD creator to obtain Software updates. Bulletin updated to include additional model year applicability. |
| V4521012062957_3 | 2022-08-04. Service bulletin. Unwanted Autonomous Braking instruction. Updated to include additional models and model year applicability. |
A bulletin is the manufacturer's note to its dealers. It is not part of this recall.