NHTSA recall 25V011000
A recall listed here may apply to a vehicle of this year, make and model. Only the manufacturer can say whether it applies to one vehicle: check the VIN with the official lookups.
| Published by | NHTSA (United States) |
|---|---|
| Campaign number | 25V011000 |
| Manufacturer's number | 01C |
| Manufacturer | Chrysler (FCA US, LLC) |
| Reported | 2025-01-16 |
| Owners notified | 2026-02-19 |
| Component | POWER TRAIN |
| Units potentially affected | 63130 |
| Part numbers | 68307403AC / 68333255AA / 68333255AB |
| Report | Quarterly report 2, for 2026 quarter 2 |
|---|---|
| Filed with NHTSA | 2026-07-17 |
| Vehicles in the campaign | 63130 |
| Reported remedied | 19879 (31%) |
| Reported unreachable | 1186 |
| Reported removed | 4192 |
These are the manufacturer's totals for the whole campaign at the end of 2026 quarter 2, as filed with NHTSA. They do not say whether one vehicle has been remedied: check the VIN with the official lookups. The reports are from data as of 2026-10-19.
What is wrong
Chrysler (FCA US, LLC) is recalling certain 2017-2019 Jeep Cherokee vehicles. The power transfer unit (PTU) may become damaged and disengage the transmission and differential, resulting in a loss of drive power and/or loss of park function.
What can happen
A loss of drive power can increase the risk of a crash. A loss of park function can cause an unintended vehicle rollaway, which can increase the risk of a crash or injury.
The remedy
Dealers will update the drivetrain control module and PTU software and replace the PTU, as necessary free of charge. Owner notification letters were mailed beginning February 19, 2026. Owners may contact FCA customer service at 1-800-853-1403. FCA's number for this recall is 01C.
Notes
Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or go to nhtsa.gov.
| 2017 JEEP CHEROKEE | Built from 2016-10-10. |
|---|---|
| 2018 JEEP CHEROKEE | |
| 2019 JEEP CHEROKEE | Built to 2019-02-20. |
A vehicle with no link is not in this site's catalog, which covers cars, multipurpose vehicles and trucks by model year. The campaign is from data as of 2026-10-19.
Bulletins for the same vehicles and component
| 08-292-26 | 2026-07-29. Service bulletin. Unable To Clear C1494-07 And C14A9-00 After 45A Recall Technicians may experience the following: SYMPTOM: ● wiTECH displays a mismatch error after performing recall 45A. |
|---|---|
| 03-001-26 | 2026-07-18. Service bulletin. Unable to Complete 01C Recall Drive Cycle C14A7-97 Active Technicians may experience the following: SYMPTOM: ● After performing Recall 01C, the vehicle may get a 'Service AWD' message on the EVIC. |
| 14082 | 2026-04-15. Warranty extension. (XX1) Two Speed Power Transfer Unit (PTU) - Select 2017 - 2019 Jeep Cherokee (KL) |
| 14081 | 2026-04-15. Warranty extension. (XX1) Two Speed Power Transfer Unit (PTU) - Select 2017 - 2019 Jeep Cherokee (KL) |
| 14079 | 2026-04-15. Warranty extension. (XX1) Two Speed Power Transfer Unit (PTU) - Select 2017 - 2019 Jeep Cherokee (KL) |
| 14078 | 2026-04-15. Warranty extension. (XX1) Two Speed Power Transfer Unit (PTU) - Select 2017 - 2019 Jeep Cherokee (KL) |
| 111447 | 2026-04-15. Warranty extension. ID-26-19 (XX1) Two Speed Power Transfer Unit (PTU) - Select 2017 - 2019 Jeep Cherokee (KL) |
| 111432 | 2026-04-15. Warranty extension. D-26-10 (XX1) Two Speed Power Transfer Unit (PTU) - Select 2017 - 2019 Jeep Cherokee (KL) |
| 21-027-26 REV. A | 2026-04-15. Service bulletin. Two Speed Power Transfer Unit Customers must experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle must SYMPTOM: exhibit/set the following Diagnostic Trouble Code (DTC): ? C1494-07 - PTU Fork Position-Mechanincal Failures. Customers m |
| 21-027-26 | 2026-04-15. Service bulletin. Two Speed Power Transfer Unit Customers must experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle must SYMPTOM: exhibit/set the following Diagnostic Trouble Code (DTC): ? C1494-07 - PTU Fork Position-Mechanincal Failures. Customers m |
A bulletin is the manufacturer's note to its dealers. It is not part of this recall.