# NHTSA recall 24V957000

A recall listed here may apply to a vehicle of this year, make and model. Only the manufacturer can say whether it applies to one vehicle: check the VIN with the official lookups.

- Published by: NHTSA \(United States\)
- Campaign number: 24V957000
- Manufacturer's number: 24S78
- Manufacturer: Ford Motor Company
- Reported: 2024\-12\-20
- Owners notified: 2026\-01\-23
- Component: FUEL SYSTEM, DIESEL:DELIVERY:FUEL PUMP
- Units potentially affected: 295449
- Part numbers: LC3Q\-9B395\-AA

## What is wrong

Ford Motor Company \(Ford\) is recalling certain 2020\-2022 F\-Super Duty F250, F350, F450, F550, F600, and 2021\-2022 F\-650, F750 vehicles. Biodiesel deposits may form on the pump drivetrain roller components, which could lead to failure of the high pressure fuel pump.


## What can happen

High pressure fuel pump failure can cause a loss of drive power, increasing the risk of a crash.


## The remedy

Dealers will update the powertrain control module \(PCM\) and Transmission Control Module \(TCM\) software, free of charge. Owner notification letters were mailed January 23, 2026. Owners may contact Ford customer service at 1\-866\-436\-7332.  Ford's number for this recall is 24S78.


## Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1\-888\-327\-4236 \(TTY 1\-800\-424\-9153\) or go to nhtsa.gov.


## Remedy progress the manufacturer reported

- Report: Quarterly report 2, for 2026 quarter 2
- Filed with NHTSA: 2026\-07\-17
- Vehicles in the campaign: 295449
- Reported remedied: 38758 \(13%\)
- Reported unreachable: 9548
- Reported removed: 24

These are the manufacturer's totals for the whole campaign at the end of 2026 quarter 2, as filed with NHTSA. They do not say whether one vehicle has been remedied: check the VIN with the official lookups. The reports are from data as of 2026\-10\-19.

## Vehicles this campaign lists

- [2020 FORD F\-250 SD](/makes/ford/f-250/2020/recalls.md). Listed as a series or trim of this model.
- [2021 FORD F\-250 SD](/makes/ford/f-250/2021/recalls.md). Listed as a series or trim of this model.
- [2022 FORD F\-250 SD](/makes/ford/f-250/2022/recalls.md). Listed as a series or trim of this model.
- [2020 FORD F\-350 SD](/makes/ford/f-350/2020/recalls.md). Listed as a series or trim of this model.
- [2021 FORD F\-350 SD](/makes/ford/f-350/2021/recalls.md). Listed as a series or trim of this model.
- [2022 FORD F\-350 SD](/makes/ford/f-350/2022/recalls.md). Listed as a series or trim of this model.
- [2020 FORD F\-450 SD](/makes/ford/f-450/2020/recalls.md). Listed as a series or trim of this model.
- [2021 FORD F\-450 SD](/makes/ford/f-450/2021/recalls.md). Listed as a series or trim of this model.
- [2022 FORD F\-450 SD](/makes/ford/f-450/2022/recalls.md). Listed as a series or trim of this model.
- [2020 FORD F\-550 SD](/makes/ford/f-550/2020/recalls.md). Listed as a series or trim of this model.
- [2021 FORD F\-550 SD](/makes/ford/f-550/2021/recalls.md). Listed as a series or trim of this model.
- [2022 FORD F\-550 SD](/makes/ford/f-550/2022/recalls.md). Listed as a series or trim of this model.
- [2020 FORD F\-600 SD](/makes/ford/f-600/2020/recalls.md). Listed as a series or trim of this model.
- [2021 FORD F\-600 SD](/makes/ford/f-600/2021/recalls.md). Listed as a series or trim of this model.
- [2022 FORD F\-600 SD](/makes/ford/f-600/2022/recalls.md). Listed as a series or trim of this model.
- [2021 FORD F\-650](/makes/ford/f-650/2021/recalls.md)
- [2022 FORD F\-650](/makes/ford/f-650/2022/recalls.md)
- [2021 FORD F\-750](/makes/ford/f-750/2021/recalls.md)
- [2022 FORD F\-750](/makes/ford/f-750/2022/recalls.md)

## Investigated as EA23001

This recall followed 1 NHTSA investigation. An investigation is NHTSA looking into a possible defect. It is not a finding that a defect exists, and it does not say that any one vehicle is affected.

- EA23001: Engineering analysis, opened 2023\-03\-17. High pressure fuel pump failure. FUEL SYSTEM, DIESEL:DELIVERY:FUEL PUMP.

From NHTSA's investigation file, as of 2026-10-19. JSON: [/v1/recalls/nhtsa/24V957000/investigations](/v1/recalls/nhtsa/24V957000/investigations)

## Check a VIN

- [NHTSA recall lookup by VIN, United States](https://www.nhtsa.gov/recalls)
- [Transport Canada recall search, Canada](https://wwwapps.tc.gc.ca/Saf-Sec-Sur/7/VRDB-BDRV/search-recherche/menu.aspx?lang=eng)

JSON: [/v1/recalls/nhtsa/24V957000](/v1/recalls/nhtsa/24V957000)

[Report an error on this page](https://github.com/wenmar-pro/wenmar-open/issues/new?template=data_correction.yml&title=Data%20correction%3A%20NHTSA%20recall%2024V957000&page=https%3A%2F%2Fopen.wenmarpro.com%2Frecalls%2Fnhtsa%2F24V957000&vehicle=NHTSA%20recall%2024V957000)
