# NHTSA recall 24V953000

A recall listed here may apply to a vehicle of this year, make and model. Only the manufacturer can say whether it applies to one vehicle: check the VIN with the official lookups.

- Published by: NHTSA \(United States\)
- Campaign number: 24V953000
- Manufacturer's number: 24C43
- Manufacturer: Ford Motor Company
- Reported: 2024\-12\-20
- Owners notified: 2025\-02\-28
- Component: VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
- Units potentially affected: 47818
- Part numbers: R2TT\-14C639\-BE/BF/BG/BJ//BM, R2TT\-14C637\-BE/BF/BG/BJ//BM

## What is wrong

Ford Motor Company \(Ford\) is recalling certain 2024\-2025 Lincoln Nautilus vehicles.  The window automatic reversal system may not react correctly after detecting an obstruction, and the window reversal distance does not meet the minimum requirement.  As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard \(FMVSS\) number 118, "Power\-Operated Window Systems."


## What can happen

A closing window may exert excessive force by pinching a driver or passenger before retracting, increasing the risk of injury.


## The remedy

Dealers will recalibrate the driver door module \(DDM\) and the passenger door module \(PDM\), free of charge.  Owner notification letters were mailed on February 28, 2025.  Owners may contact Ford customer service at 1\-866\-436\-7332.  Ford's number for this recall is 24C43.


## Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1\-888\-327\-4236 \(TTY 1\-800\-424\-9153\) or go to nhtsa.gov.


## Remedy progress the manufacturer reported

- Report: Quarterly report 6, for 2026 quarter 2
- Filed with NHTSA: 2026\-07\-17
- Vehicles in the campaign: 47818
- Reported remedied: 37927 \(79%\)
- Reported unreachable: 130
- Reported removed: 0

These are the manufacturer's totals for the whole campaign at the end of 2026 quarter 2, as filed with NHTSA. They do not say whether one vehicle has been remedied: check the VIN with the official lookups. The reports are from data as of 2026\-10\-19.

## Vehicles this campaign lists

- [2024 LINCOLN NAUTILUS](/makes/lincoln/nautilus/2024/recalls.md). Built 2022\-09\-26 to 2024\-11\-21.
- [2025 LINCOLN NAUTILUS](/makes/lincoln/nautilus/2025/recalls.md). Built 2022\-09\-26 to 2024\-11\-21.

## Check a VIN

- [NHTSA recall lookup by VIN, United States](https://www.nhtsa.gov/recalls)
- [Transport Canada recall search, Canada](https://wwwapps.tc.gc.ca/Saf-Sec-Sur/7/VRDB-BDRV/search-recherche/menu.aspx?lang=eng)

JSON: [/v1/recalls/nhtsa/24V953000](/v1/recalls/nhtsa/24V953000)

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