# NHTSA recall 24V951000

A recall listed here may apply to a vehicle of this year, make and model. Only the manufacturer can say whether it applies to one vehicle: check the VIN with the official lookups.

- Published by: NHTSA \(United States\)
- Campaign number: 24V951000
- Manufacturer's number: 24S75
- Manufacturer: Ford Motor Company
- Reported: 2024\-12\-20
- Component: BACK OVER PREVENTION: SENSING SYSTEM: CAMERA
- Units potentially affected: 30715
- Part numbers: GA8T\-19G490\-A\*, EE9T\-19G490\-A\*, D2BT\-19G490\-A\*/B\*

## What is wrong

Ford Motor Company \(Ford\) is recalling certain 2019 Flex, Fiesta, and Lincoln MKT vehicles.  The rearview camera may intermittently display a blank or distorted image.


## What can happen

A rearview camera that displays a blank or distorted image can reduce the drivers view of what is behind the vehicle, increasing the risk of a crash.


## The remedy

Dealers will replace the rearview camera as necessary, free of charge. Interim letters, notifying owners of the safety risk, were mailed January 22, 2025.  A second notice will be sent once the final remedy is available, anticipated March 2027. Owners may contact Ford customer service at 1\-866\-436\-7332.  Ford's number for this recall is 24S75.


## Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1\-888\-327\-4236 \(TTY 1\-800\-424\-9153\) or go to nhtsa.gov.


## Vehicles this campaign lists

- [2019 FORD FIESTA](/makes/ford/fiesta/2019/recalls.md). Built 2019\-06\-03 to 2019\-08\-01.
- [2019 FORD FLEX](/makes/ford/flex/2019/recalls.md). Built 2019\-05\-01 to 2019\-12\-02.
- [2019 LINCOLN MKT](/makes/lincoln/mkt/2019/recalls.md). Built 2019\-06\-03 to 2019\-10\-11.

## Investigated as PE24030

This recall followed 1 NHTSA investigation. An investigation is NHTSA looking into a possible defect. It is not a finding that a defect exists, and it does not say that any one vehicle is affected.

- PE24030: Preliminary evaluation, opened 2024\-10\-11, closed 2026\-02\-02. Rear\-view Camera Failure. BACK OVER PREVENTION: SENSING SYSTEM: CAMERA.

From NHTSA's investigation file, as of 2026-10-19. JSON: [/v1/recalls/nhtsa/24V951000/investigations](/v1/recalls/nhtsa/24V951000/investigations)

## Bulletins for the same vehicles and component

A bulletin is the manufacturer's note to its dealers. It is not part of this recall.

- [25N17](/bulletins/11030282.md), 2026-03-27, Other

## Check a VIN

- [NHTSA recall lookup by VIN, United States](https://www.nhtsa.gov/recalls)
- [Transport Canada recall search, Canada](https://wwwapps.tc.gc.ca/Saf-Sec-Sur/7/VRDB-BDRV/search-recherche/menu.aspx?lang=eng)

JSON: [/v1/recalls/nhtsa/24V951000](/v1/recalls/nhtsa/24V951000)

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