# NHTSA recall 24V944000

A recall listed here may apply to a vehicle of this year, make and model. Only the manufacturer can say whether it applies to one vehicle: check the VIN with the official lookups.

- Published by: NHTSA \(United States\)
- Campaign number: 24V944000
- Manufacturer's number: D5B
- Manufacturer: Chrysler \(FCA US, LLC\)
- Reported: 2024\-12\-19
- Owners notified: 2025\-01\-21
- Component: BACK OVER PREVENTION:SOFTWARE
- Units potentially affected: 79365
- Part numbers: 68598674AF / 68617886AD / 68617887AD

## What is wrong

Chrysler \(FCA US, LLC\) is recalling certain 2024 Jeep Wagoneer, Grand Wagoneer, Grand Cherokee, and Grand Cherokee L vehicles.  Incorrect software in the rearview camera module may cause the rearview camera image not to display.  As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard \(FMVSS\) number 111, "Rear Visibility."


## What can happen

A rearview camera image that does not display decreases the driver's visibility, increasing the risk of a crash.


## The remedy

Dealers will update the rearview camera module software, free of charge.  Owner notification letters were mailed January 21, 2025.  Owners may contact FCA customer service at 1\-800\-853\-1403.  FCA's number for this recall is D5B.


## Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1\-888\-327\-4236 \(TTY 1\-800\-424\-9153\), or go to www.nhtsa.gov.


## Remedy progress the manufacturer reported

- Report: Quarterly report 6, for 2026 quarter 2
- Filed with NHTSA: 2026\-07\-16
- Vehicles in the campaign: 79365
- Reported remedied: 70678 \(89%\)
- Reported unreachable: 300
- Reported removed: 578

These are the manufacturer's totals for the whole campaign at the end of 2026 quarter 2, as filed with NHTSA. They do not say whether one vehicle has been remedied: check the VIN with the official lookups. The reports are from data as of 2026\-10\-19.

## Vehicles this campaign lists

- [2024 JEEP GRAND CHEROKEE](/makes/jeep/grand-cherokee/2024/recalls.md)
- [2024 JEEP GRAND CHEROKEE L](/makes/jeep/grand-cherokee-l/2024/recalls.md)
- [2024 JEEP GRAND WAGONEER](/makes/jeep/grand-wagoneer/2024/recalls.md)
- [2024 JEEP WAGONEER](/makes/jeep/wagoneer/2024/recalls.md)

## Bulletins for the same vehicles and component

A bulletin is the manufacturer's note to its dealers. It is not part of this recall.

- [S2508000029 REV.B](/bulletins/11036279.md), 2026-08-19, Service bulletin
- [S2508000029 REV.A](/bulletins/11036180.md), 2026-08-13, Service bulletin
- [S2508000029](/bulletins/11017123.md), 2025-04-22, Service bulletin
- [0800824A](/bulletins/10251861.md), 2024-03-18, Service bulletin
- [0300124](/bulletins/10251830.md), 2024-03-18, Service bulletin
- [0800824](/bulletins/10251827.md), 2024-03-18, Service bulletin
- [9100250](/bulletins/10248844.md), 2024-01-16, Service bulletin
- [S2309000010](/bulletins/10247437.md), 2023-12-18, Service bulletin

## Check a VIN

- [NHTSA recall lookup by VIN, United States](https://www.nhtsa.gov/recalls)
- [Transport Canada recall search, Canada](https://wwwapps.tc.gc.ca/Saf-Sec-Sur/7/VRDB-BDRV/search-recherche/menu.aspx?lang=eng)

JSON: [/v1/recalls/nhtsa/24V944000](/v1/recalls/nhtsa/24V944000)

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