# NHTSA recall 24V930000 A recall listed here may apply to a vehicle of this year, make and model. Only the manufacturer can say whether it applies to one vehicle: check the VIN with the official lookups. - Published by: NHTSA \(United States\) - Campaign number: 24V930000 - Manufacturer's number: VS3BELKOM - Manufacturer: Daimler Vans USA, LLC - Reported: 2024\-12\-13 - Owners notified: 2025\-01\-31 - Component: ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL - Units potentially affected: 697 - Part numbers: A9079028107, A9079028007, A9079027907, A9079027807, A9079027607 ## What is wrong Daimler Vans USA, LLC \(DVUSA\) is recalling certain 2019\-2022 Mercedes\-Benz Sprinter vehicles. The instrument cluster illumination may not be adjustable and appear too bright in certain lighting conditions. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard \(FMVSS\) number 101, "Controls and Displays." ## What can happen A display that is too bright can make it difficult for the driver to see critical safety information, increasing the risk of a crash. ## The remedy Dealers will update the instrument cluster software, free of charge. Owner notification letters were mailed January 31, 2025. Owners may contact DVUSA customer service at 1\-877\-762\-8267. DVUSA's number for this recall is VS3BELKOM. ## Notes Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1\-888\-327\-4236 \(TTY 1\-800\-424\-9153\) or go to nhtsa.gov. ## Remedy progress the manufacturer reported - Report: Quarterly report 7, for 2026 quarter 3 - Filed with NHTSA: 2026\-10\-15 - Vehicles in the campaign: 697 - Reported remedied: 508 \(72%\) - Reported unreachable: 0 - Reported removed: 0 These are the manufacturer's totals for the whole campaign at the end of 2026 quarter 3, as filed with NHTSA. They do not say whether one vehicle has been remedied: check the VIN with the official lookups. The reports are from data as of 2026\-10\-19. ## Vehicles this campaign lists - [2019 MERCEDES\-BENZ SPRINTER 1500](/makes/mercedes-benz/sprinter/2019/recalls.md). Listed as a series or trim of this model. - [2020 MERCEDES\-BENZ SPRINTER 1500](/makes/mercedes-benz/sprinter/2020/recalls.md). Listed as a series or trim of this model. - [2021 MERCEDES\-BENZ SPRINTER 1500](/makes/mercedes-benz/sprinter/2021/recalls.md). Listed as a series or trim of this model. - [2022 MERCEDES\-BENZ SPRINTER 1500](/makes/mercedes-benz/sprinter/2022/recalls.md). Listed as a series or trim of this model. - [2019 MERCEDES\-BENZ SPRINTER 2500](/makes/mercedes-benz/sprinter/2019/recalls.md). Listed as a series or trim of this model. - [2020 MERCEDES\-BENZ SPRINTER 2500](/makes/mercedes-benz/sprinter/2020/recalls.md). Listed as a series or trim of this model. - [2021 MERCEDES\-BENZ SPRINTER 2500](/makes/mercedes-benz/sprinter/2021/recalls.md). Listed as a series or trim of this model. - [2022 MERCEDES\-BENZ SPRINTER 2500](/makes/mercedes-benz/sprinter/2022/recalls.md). Listed as a series or trim of this model. - [2019 MERCEDES\-BENZ SPRINTER 3500](/makes/mercedes-benz/sprinter/2019/recalls.md). Listed as a series or trim of this model. - [2020 MERCEDES\-BENZ SPRINTER 3500](/makes/mercedes-benz/sprinter/2020/recalls.md). Listed as a series or trim of this model. - [2021 MERCEDES\-BENZ SPRINTER 3500](/makes/mercedes-benz/sprinter/2021/recalls.md). Listed as a series or trim of this model. - [2022 MERCEDES\-BENZ SPRINTER 3500](/makes/mercedes-benz/sprinter/2022/recalls.md). Listed as a series or trim of this model. - [2019 MERCEDES\-BENZ SPRINTER 4500](/makes/mercedes-benz/sprinter/2019/recalls.md). Listed as a series or trim of this model. - [2020 MERCEDES\-BENZ SPRINTER 4500](/makes/mercedes-benz/sprinter/2020/recalls.md). Listed as a series or trim of this model. - [2021 MERCEDES\-BENZ SPRINTER 4500](/makes/mercedes-benz/sprinter/2021/recalls.md). Listed as a series or trim of this model. - [2022 MERCEDES\-BENZ SPRINTER 4500](/makes/mercedes-benz/sprinter/2022/recalls.md). Listed as a series or trim of this model. ## Bulletins for the same vehicles and component A bulletin is the manufacturer's note to its dealers. It is not part of this recall. - [LI14.40\-N\-072089](/bulletins/10186131.md), 2021-02-01, Service bulletin - [LI91.60\-N\-069828](/bulletins/10179970.md), 2020-09-21, Service bulletin - [LI54.21\-N\-069524](/bulletins/10179958.md), 2020-09-21, Service bulletin - [LI54.30\-N\-071375](/bulletins/10177564.md), 2020-07-27, Service bulletin ## Check a VIN - [NHTSA recall lookup by VIN, United States](https://www.nhtsa.gov/recalls) - [Transport Canada recall search, Canada](https://wwwapps.tc.gc.ca/Saf-Sec-Sur/7/VRDB-BDRV/search-recherche/menu.aspx?lang=eng) JSON: [/v1/recalls/nhtsa/24V930000](/v1/recalls/nhtsa/24V930000) [Report an error on this page](https://github.com/wenmar-pro/wenmar-open/issues/new?template=data_correction.yml&title=Data%20correction%3A%20NHTSA%20recall%2024V930000&page=https%3A%2F%2Fopen.wenmarpro.com%2Frecalls%2Fnhtsa%2F24V930000&vehicle=NHTSA%20recall%2024V930000)