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NHTSA recall 24V897000

A recall listed here may apply to a vehicle of this year, make and model. Only the manufacturer can say whether it applies to one vehicle: check the VIN with the official lookups.

Campaign
Published byNHTSA (United States)
Campaign number24V897000
Manufacturer's numberB3B
ManufacturerChrysler (FCA US, LLC)
Reported2024-11-27
Owners notified2024-12-17
ComponentAIR BAGS:SIDE/WINDOW
Units potentially affected14
Part numbersSee attached "FCA US LLC Recall Part Numbers-WL Front Seat Side Airbag Squib Connector-11272024.pdf"
Remedy progress the manufacturer reported
ReportQuarterly report 1, for 2024 quarter 4
Filed with NHTSA2025-01-23
Vehicles in the campaign14
Reported remedied14 (100%)
Reported unreachable0
Reported removed0

These are the manufacturer's totals for the whole campaign at the end of 2024 quarter 4, as filed with NHTSA. They do not say whether one vehicle has been remedied: check the VIN with the official lookups. The reports are from data as of 2026-10-19.

What is wrong

Chrysler (FCA US, LLC) is recalling certain 2022-2024 Jeep Grand Cherokee and 2021-2024 Jeep Grand Cherokee L vehicles. An improperly secured connector for the front seat side air bags (SAB) may prevent the air bags from deploying. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 214, "Side Impact Protection."

What can happen

An air bag that does not deploy during a crash increases the risk of injury.

The remedy

Dealers secured the connector, free of charge. All affected vehicles have been remedied. Owner notification letters were mailed December 17, 2024. Owners may contact FCA customer service at 1-800-853-1403. FCA's number for this recall is B3B.

Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153) or go to nhtsa.gov.

Vehicles this campaign lists
2022 JEEP GRAND CHEROKEE
2023 JEEP GRAND CHEROKEE
2024 JEEP GRAND CHEROKEE
2021 JEEP GRAND CHEROKEE L
2022 JEEP GRAND CHEROKEE L
2023 JEEP GRAND CHEROKEE L
2024 JEEP GRAND CHEROKEE L

A vehicle with no link is not in this site's catalog, which covers cars, multipurpose vehicles and trucks by model year. The campaign is from data as of 2026-10-19.

Bulletins for the same vehicles and component

Bulletins for the same vehicles and component
S2623000052 REV. A2026-09-10. Service bulletin. Airbag Warning Light On or Intermittent. The Occupant Restraint Controller (ORC) May Have The Following DTCs (Active/Stored)
S26230000522026-08-13. Service bulletin. Airbag Warning Light On or Intermittent. The Occupant Restraint Controller (ORC) May Have The Following DTCs (Active/Stored)
1114022026-05-06. Service bulletin. AIR BAG - DRIVER
1114032026-05-06. Service bulletin. AIR BAG - DRIVER
91003912024-07-24. Service bulletin. MODULE Occupant Restraint IF PROXI alignment is needed ONLY for the following parts please proceed with the next steps (68588647AB, 68611543AB, 68588646AC, 68620844AB, 68588637AB, 68588643AB, 68588638AC, 68620855AB, 68588639AB, 68588640AC, 68620856AB): 1. Unlock the ORC using the "Bosch WL ORC Lock Unlock Procedure" wiTECH Guided Diagnostic routine 2. Perform the "PROXI Configuration Alignment for the ORC" 3. Re-run the "Bosch WL ORC Lock Unlock Procedure" to Lock the ORC For a detailed explanation please refer to SOL S2308000016 Rev. B Do NOT perform the above steps if you have the following parts: 68675763AA, 68675777AA, 68675764AA, 68675765AA, 68631466AA, 68631463AA, 68631464AA, 68631465AA,
91003562024-06-14. Service bulletin. MODULE Occupant Restraint After Battery Drainage ORC do not work. Please follow the following steps. 1. Check ORC proxi, if the ORC is not aligned, perform proxi alignment, reset module. 2. If proxi is correct, reset module 3. Check for DTCs, and check wiring and components related to those DTCs and clear them.
S23190000022024-01-02. Service bulletin. Service Electric Power Steering Message On Cluster. Electric Power Steering Light On After Recent Service.
Notification16A2023-10-02. Service bulletin. The Heads-up Display (HUD) on about 2,798 of the above vehicles may not display any driver information as designed due to a wrong instrument panel pad that was installed during the manufacturing process which blocks the display of the information.
S23190000042023-08-21. Service bulletin. Buzz, Squeak Or Rattle (BSR) From Steering Wheel Area While Turning.
91001532023-07-31. Service bulletin. Occupant Restraint Controller For concern of DTC B767-49 Left Impact Pressure Sensor-Internal Failure OR DTC B2768-49 Right Impact Pressure Sensor-Internal Failure, prior to replacement of any components please contact engineering at FCA Redacted Content for further assistance. If no response in 15 minutes, proceed with repair.

A bulletin is the manufacturer's note to its dealers. It is not part of this recall.

Check one vehicle officially