# NHTSA recall 24V872000

A recall listed here may apply to a vehicle of this year, make and model. Only the manufacturer can say whether it applies to one vehicle: check the VIN with the official lookups.

- Published by: NHTSA \(United States\)
- Campaign number: 24V872000
- Manufacturer's number: B8B
- Manufacturer: Chrysler \(FCA US, LLC\)
- Reported: 2024\-11\-19
- Owners notified: 2024\-12\-03
- Component: ELECTRICAL SYSTEM:INSTRUMENT PANEL:SPEEDOMETER/ODOMETER
- Units potentially affected: 7198
- Part numbers: 68564989AD

## What is wrong

Chrysler \(FCA US, LLC\) is recalling certain 2024 Jeep Grand Cherokee and Grand Cherokee L vehicles.  A software error in the instrument panel cluster may cause the speedometer to display the incorrect vehicle speed.  As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 101, "Displays and Controls."


## What can happen

Driving without knowing the vehicle's actual speed increases the risk of a crash.


## The remedy

Dealers will inspect and update the instrument panel cluster software as necessary, free of charge.  Owner notification letters were mailed December 3, 2024.  Owners may contact FCA customer service at 1\-800\-853\-1403.  FCA's number for this recall is B8B.


## Notes

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1\-888\-327\-4236 \(TTY 1\-800\-424\-9153\) or go to nhtsa.gov.


## Remedy progress the manufacturer reported

- Report: Quarterly report 7, for 2026 quarter 2
- Filed with NHTSA: 2026\-07\-16
- Vehicles in the campaign: 7198
- Reported remedied: 5832 \(81%\)
- Reported unreachable: 20
- Reported removed: 72

These are the manufacturer's totals for the whole campaign at the end of 2026 quarter 2, as filed with NHTSA. They do not say whether one vehicle has been remedied: check the VIN with the official lookups. The reports are from data as of 2026\-10\-19.

## Vehicles this campaign lists

- [2024 JEEP GRAND CHEROKEE](/makes/jeep/grand-cherokee/2024/recalls.md)
- [2024 JEEP GRAND CHEROKEE L](/makes/jeep/grand-cherokee-l/2024/recalls.md)

## Bulletins for the same vehicles and component

A bulletin is the manufacturer's note to its dealers. It is not part of this recall.

- [S2208000060](/bulletins/10251799.md), 2024-03-18, Service bulletin
- [S2308000054](/bulletins/10248874.md), 2024-01-16, Service bulletin

## Check a VIN

- [NHTSA recall lookup by VIN, United States](https://www.nhtsa.gov/recalls)
- [Transport Canada recall search, Canada](https://wwwapps.tc.gc.ca/Saf-Sec-Sur/7/VRDB-BDRV/search-recherche/menu.aspx?lang=eng)

JSON: [/v1/recalls/nhtsa/24V872000](/v1/recalls/nhtsa/24V872000)

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